Royal BAM Group

Quality Administrator

Royal BAM Group

full-time

Posted on:

Location Type: Office

Location: United Kingdom

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About the role

  • Support the Implementation of the BAM FM Quality Management System.
  • Support internal audits against ISO 9001 and internal BAM quality processes.
  • Support the Quality Manager with preparation for external audits, certification activities and evidence submissions.
  • Monitor and report on audit non-conformances and improvement opportunities.
  • Manage quality related documentation, ensuring accuracy, version control and traceability.
  • Maintain evidence logs, audit records, test results, assurance documentation and compliance data, as required.
  • Ensure documentation is stored, structured and accessible in line with BAM information governance requirements.
  • Ensure procedures, and documents are on the correct Templates and are controlled and accessible.
  • Maintain data integrity across SharePoint, trackers, logs and digital systems, as required.
  • Collate, verify and report quality performance data (KPIs, SLAs, audit outcomes, NCRs, trends).
  • Support the production of Reports, Dashboards, Data and insights.
  • Support the Quality Manager with management review data.
  • Supporting the administration of audits, corrective actions, document reviews, compliance and training tasks.
  • Proactively chase outstanding actions, ensuring adherence to deadlines and BAM FM requirements.
  • Liaise with operational and site teams to ensure smooth delivery of quality expectations.
  • Act as Document Controller for quality documentation where needed.
  • Support site teams to understand and follow quality procedures and record keeping expectations.
  • Contribute to continuous improvement initiatives that strengthen BAM’s quality initiatives.

Requirements

  • Experience in quality, audit, compliance or assurance.
  • Quality qualifications.
  • Awareness of ISO 9001 Quality Management System Requirements
  • Excellent organisational and documentation management skills.
  • Strong digital capability (Microsoft 365, SharePoint, QMS or document control tools).
  • Proficient in managing and navigating Microsoft SharePoint for documentation and information management.
  • Strong attention to accuracy and detail.
  • Good communication, coordination and analytical skills.
  • Willing to travel in/around the UK.
  • Must have a full UK Driving Licence.
  • Experience in FM, construction, Manufacturing or technical operations. (Desirable)
  • Internal Auditor or Lead Auditor qualification to an ISO9001:2015. (Desirable)
  • Experience managing documentation workflows and evidence systems. (Desirable)
  • Good time management. (Desirable)
  • An understanding of root cause analysis. (Desirable)
  • Experience of creating BI Reports. (Desirable)
  • Membership of Chartered Quality Institute. (Desirable)
  • Knowledge of ISO 45001, 14001. (Desirable)
Benefits
  • Competitive salary
  • Company car/car allowance/travel allowance
  • A wide range of family-friendly policies
  • 8 % matched pension contributions
  • Private healthcare
  • Life assurance
  • 26 days holiday
  • 2 wellbeing days
  • 1 volunteering day
  • Personal and professional development
  • Flexible working policy
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
quality managementinternal auditingcompliancedocument controldata integrityroot cause analysisBI reportingquality performance data analysisversion controlcontinuous improvement
Soft Skills
organizational skillsattention to detailcommunication skillscoordination skillsanalytical skillstime management
Certifications
ISO 9001Internal Auditor qualificationLead Auditor qualificationMembership of Chartered Quality Institute