Royal BAM Group

Account Manager

• Taking full profit and loss accountability for the contract.
• Ensuring statutory compliance across site is maintained
• Work collaboratively with the helpdesk team to ensure all contract SLA / KPI’s are achieved.
• Arrange and control reactive maintenance and repair works.
• Manage any minor project works and work collaboratively with our internal project team on complex project works.
• Management of the engineering on site team, and nominated sub-contractors.
• The effective and efficient use of all resources allocated to the management of the contracted service delivery requirements.
• Assist in the identification of employee learning and development needs to meet Company objectives.
• Quality, environmental, safety and health management systems requirements.
• Appropriate statutory and other legislative requirements including applicable standards and codes of practice.
• The implementation and monitoring of all BAM FM polices.
• Ensure that all facilities and services are made available within the requirements of the contract specifications.
• Ensure all services are operated in the most economical and efficient manner.
• Instigate and monitor BAM FM Health and Safety Procedures.
• Ensure safe working practices are adhered to by contractors.
• Keep up to date records in accordance with legislative and BAM FM requirements.
• Liaison with Clients Representatives at all levels.
• Preparing concise monthly reports for the client.
• Participate within the contracts “on call rota”.