Royal BAM Group

Helpdesk Operator

Royal BAM Group

full-time

Posted on:

Location Type: Office

Location: Bristol • United Kingdom

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About the role

  • Updating our CAFM and client operating system, ensuring all work orders are actioned.
  • Attaching all relevant documentation to specific work tasks.
  • Proactively managing client maintenance services in advance with our nominated contractors.
  • Arranging contractor service visits and coordinating with clients.
  • Supporting other members of the help desk team as required.

Requirements

  • A good telephone manner and excellent communication skills.
  • Strong organisational skills.
  • A positive and flexible approach to work.
  • IT literate and proficient in Microsoft Office.
  • Prior knowledge of Concept Evolution would be advantageous but not essential.
  • Ability to work as part of a team.
  • Will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.
Benefits
  • Competitive salary
  • A wide range of family-friendly policies
  • Matched pension contributions
  • 26 days holiday
  • 2 wellbeing days
  • 1 volunteering day
  • Personal and professional development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
excellent communication skillsstrong organisational skillspositive approach to workflexible approach to workteamwork
Certifications
enhanced Disclosure and Barring Service (DBS) check