Integration Consultant
RouteSmart Technologies
full-time
Posted on:
Location Type: Remote
Location: Oregon • United States
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Salary
💰 $70,000 - $80,000 per year
About the role
- Customer workshops and consultation
- Support and, over time, lead customer-facing data migration and integration workshops across Routeware products, helping guide customers through concepts, options, and best practices.
- Participate in discovery and design sessions to understand customer data models, integration needs, and constraints, and help translate these into clear implementation steps.
- API, ESRI/GIS, and integration guidance
- Develop working knowledge of core product APIs and standard integrations and explain them in clear, customer-friendly language.
- Support discussions on integration approaches in partnership with Data and Delivery teams, helping customers understand tradeoffs, complexity, and risk.
- Data quality and migration support
- Build expertise in data quality and migration concepts such as mapping, transformation, validation, and reconciliation.
- Assist delivery and data teams when customers encounter complex data, legacy systems, or non-standard integration scenarios, helping surface issues and escalate appropriately.
- Reusable education and enablement
- Help design and build reusable education resources, including PowerPoint decks, video walkthroughs, FAQs, how-to guides, and customer playbooks for data migration and integrations.
- Contribute to standardizing and improving workshops, templates, and best practices to ensure consistent, high-quality guidance across teams.
- Office hours and change management
- Participate in regular office hours for internal teams and customers, answering questions about data migration, integrations, and tooling.
- Support change management for new processes and tools by helping communicate updates, training teams, and collecting feedback.
- Cross-functional partnership
- Partner closely with the Data team to align on migration approaches, tooling, and quality standards.
- Represent customer integration perspectives in cross-functional discussions and share recurring customer pain points or needs with Product and Data teams.
Requirements
- Foundational understanding of data migration concepts (mapping, transformation, validation, cutover, reconciliation) and common integration patterns.
- Ability to read and interpret API and integration documentation; comfortable discussing basic request/response structures, authentication, and error patterns with support from technical partners.
- Familiarity with ESRI/GIS data and spatial concepts preferred, or demonstrated aptitude and willingness to learn.
- Strong verbal and written communication skills; able to explain technical concepts in clear, customer-friendly terms.
- Experience facilitating or supporting workshops or meetings, including agenda preparation and stakeholder alignment.
- Process-oriented mindset with an interest in standardization, repeatability, and continuous improvement.
- Proven ability to collaborate cross-functionally with product, data, implementation, and customer success teams in a fast-moving environment.
Benefits
- Comprehensive benefits (medical with HSA option, vision, dental, and life insurance)
- Paid parental leave
- Medical and Dependent FSA
- 401K match
- Unlimited PTO
- Ten company holidays
- 1 Volunteer day
- Summer Friday's
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data migrationintegrationAPImappingtransformationvalidationreconciliationESRIGISintegration patterns
Soft Skills
communicationfacilitationcollaborationprocess-orientedcustomer-friendly explanationstakeholder alignmentcontinuous improvementworkshop designchange managementproblem-solving