Rockwell Automation

Senior Field Support Technician

Rockwell Automation

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $79,000 - $118,000 per year

Job Level

Senior

About the role

  • Provide customer support through the performance of installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of Rockwell equipment and systems.
  • Program PLCs and HMIs systems for new or modified equipment utilizing RSLogix 5, 500, 5000, FactoryTalk Studio software, Studio5000, ControlLogix and CompactLogix.
  • Program and commission AC and DC drive on web handling systems.
  • Maintain automation and equipment including working with voltages up to 600VAC and 800 VDC.
  • Troubleshoot problems, identify, and implement new or amended system functionality, identify operational process gaps, and take corrective actions.
  • Execute initiatives supporting our automation strategy, manage operating workflows and progress continuous improvement opportunities.
  • Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.).

Requirements

  • High School Diploma or GED
  • Legal authorization to work in the U.S. We will not sponsor individuals for employment visas, now or in the future, for this job opening.
  • The ability to travel up to 50% of the time.
  • A valid drivers license.
  • 6+ years of related experience in Low or Medium Voltage Drives, HMIs, Small and Large controllers
  • Experience working with sales and business leads to identify new contract opportunities and ensuring customer satisfaction of service offerings.
  • Experience with networks including EtherNet, ControlNet, and DeviceNet
Benefits
  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PLC programmingHMI programmingRSLogix 5RSLogix 500RSLogix 5000FactoryTalk StudioStudio5000ControlLogixCompactLogixAC and DC drive programming
Soft Skills
troubleshootingproblem-solvingcustomer supportcontinuous improvementdocumentation writing
Certifications
High School DiplomaGEDvalid driver's license