Sales Support Representative
Rockwell Automation
full-time
Posted on:
Location Type: Hybrid
Location: Dubai • United Arab Emirates
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About the role
- Provide CRM data quality support and maintenance to the Sales team.
- Provide first level support to the Sales team with internal RA processes and tools.
- Assist the Sales team with customer queries, including signposting to the correct department.
- Assist in reducing the administrative burden on Sales team.
- Assist in providing a great experience for customers.
- Good experience and understanding of Rockwell products, processes and tools.
- Keeps skills and knowledge in all areas (organizational, technical, and commercial) up to date.
- Provide continuing liaison with sales forces, internal departments within matrix structure, customers, and distribution channels.
- Provides information to support effective management of the business.
- Demonstrates behavior in accordance with Rockwell Automation values.
- Acts with highest integrity in all areas.
- Independent working behavior.
- Flexibility
Requirements
- Bachelor's degree or similar
- Excellent English language (write, read and speak).
- Prior experience in customer support with a technology-based organization.
- PC knowledge: MS Office Suite especially Outlook, Excel, and PowerPoint.
- Daily use of CRM packages.
Benefits
- On-demand digital course library for professional development.
- Comprehensive mindfulness programs with a premium membership to Calm
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- and other local benefits!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
CRM data quality supportcustomer supportRockwell productsMS Office SuiteExcelOutlookPowerPoint
Soft skills
communicationindependent workingflexibilityorganizational skillsintegrity
Certifications
Bachelor's degree