Rockwell Automation

Field Support Technician

Rockwell Automation

full-time

Posted on:

Location Type: Remote

Location: Remote • Kentucky, Ohio, Virginia • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Provide customer support through on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Perform project management function for customer projects including needs identification, scheduling, tracking, and reporting.
  • Develop and write documentation as required (validation project plans, standard operating procedures, qualification summary reports, system audits, technical reports, traceability matrix, etc.).

Requirements

  • HS diploma or GED
  • Legal authorization to work in the US is required- we will not sponsor individuals for employment visas, no or in the future, for this job opening.
  • The ability to travel 50% of the time.
  • A valid drivers license.
  • Typically requires 4+ years of related experience
  • Experience in industrial automation in Automotive, Pharmaceutical, Food & Beverage, Metals, Water/Wastewater or others
  • Low Voltage PowerFlex Drives or Medium Voltage Drives
  • PLC programming experience, using RSLogix 5, 500, 5000, and FactoryTalk Studio software
  • Studio5000, ControlLogix, CompactLogix PowerFlex products and applications
  • Ethernet/IP, Stratix Switches
  • Servo/Motion control
  • Multiple networks, including EtherNet, ControlNet, and DeviceNet
Benefits
  • Health Insurance including Medical, Dental and Vision
  • 401k
  • Paid Time off
  • Parental and Caregiver Leave
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
PLC programmingRSLogix 5RSLogix 500RSLogix 5000FactoryTalk StudioStudio5000ControlLogixCompactLogixPowerFlex DrivesServo/Motion control
Soft skills
customer supportproject managementtroubleshootingdiagnosesschedulingtrackingreportingdocumentation writing
Certifications
HS diplomaGEDvalid driver's license