Operations

• Maximize revenue capture: Analyze data on denials, underpayments, and billing issues to identify where revenue is lost, then implement targeted solutions.
• Drive top-line revenue growth: Lead high-impact projects in payer network strategy and billing strategy that measurably improve top-line revenue.
• Build analytics that matter: Design reporting that translates complex revenue cycle data into clear insights that drive decisions.
• Streamline operational workflows: Identify friction points in eligibility, collections, and billing, then design solutions that reduce manual work for the support team and accelerate turnaround times.
• Own high-impact special projects: Lead initiatives that move the needle on company growth—such as redesigning the state expansion playbook or building a late cancellation policy from scratch. Coordinate across engineering, operations, clinical, and client experience teams to launch effective solutions.

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