Rock-it Cargo

Junior Logistics and Operations Agent

Rock-it Cargo

full-time

Posted on:

Location Type: Office

Location: Inwood • New York • United States

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Salary

💰 $25 - $29 per hour

Job Level

Junior

About the role

  • Assist the operations department in researching best routes and making bookings for domestic and international freight shipments
  • Coordinate domestic and international import/export shipments via all modes of transport: air, trucking and ocean
  • Review client manifests and prepare transportation documents
  • Cultivate and maintain customer and vendor relationships
  • Work closely with carriers, shippers, and consignees to ensure deadlines are met
  • Other duties related to client projects, as assigned

Requirements

  • 1-3 years of Freight Forwarding experience
  • Experience with live event import/export operations is a plus
  • Associate’s or Bachelor’s degree or equivalent industry or military experience
  • Basic freight forwarder knowledge; confidence with air export shipments
  • An excellent strategic mind with ability to prioritize responsibilities
  • Excellent customer service & vendor relationship management skills
  • Comfort with basic Excel functions, and ability to learn new software programs quickly
  • Flexibility to travel and participate in on-call rotations
  • Ability to pass a security background check
Benefits
  • 18 vacation days
  • 2 floating holidays
  • 7 sick days
  • 11 paid holidays annually
  • Comprehensive medical, dental, and vision plans
  • Employer contributions to HSA
  • Access to telemedicine through MDLive
  • Mental health support through Employee Assistance Program
  • 401(k) match
  • Employer-funded insurance (Basic Life, AD&D, Short-Term Disability, Long-Term Disability)
  • Generous paid parental leave
  • Continuing Education Reimbursement
  • Charitable Donation Matching
  • Free tickets to client events (when available)
  • Regular company events (birthday lunches, sports outings, volunteer opportunities)
  • Supplemental insurance (accident, critical illness, hospital indemnity) and pet insurance through MetLife
  • Discounts on home and auto insurance through Farmers Insurance
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Freight ForwardingImport/Export OperationsAir Export ShipmentsTransportation DocumentationExcel Functions
Soft Skills
Customer ServiceVendor Relationship ManagementStrategic ThinkingPrioritizationFlexibility
Certifications
Associate’s DegreeBachelor’s Degree