Rochester Regional Health

Compliance

• Collaborates with peers in the development and standardization of improved and automated workflows within the electronic medical record system and other applicable systems.
• Participates in EHR design and build sessions.
• Assists management in development of training documentation/instructions for end users.
• Assists management in creating and maintaining Standard Operating Procedures (SOPs).
• Assists management in training team members on new functionality/workflows.
• Provides feedback to management on performance issues or concerns.
• Participates in data capture and reporting through the writing and development of ad-hoc reports from the EHR and other applicable systems.
• Knowledgeable in data and reporting manipulation through Excel, as well as the ability to use other components of the Microsoft Suite.
• Assists with answering questions and addressing issues in the absence of the manager.
• Maintains an up-to-date knowledge of the function based area and is a super user for both internal and external team members/customers.
• Assists with prioritizing workflows.
• Oversees deficiency management activities related to physician notification and sanctioning with regard to record deficiencies.
• Oversees creation of reports of incomplete and delinquent medical records for distribution to appropriate hospital administrators.
• Prepares audit reports to be shared with upper level administrative and faculty members as well as hospital committees and workgroups.
• Serves as an expert in deficiency management for the HIM department as well as non-HIM employees or staff members seeking information.
• Requires analytical skills to analyze performance data and regulatory requirements.
• Maintains assigned work queues for chart completion.
• Oversees the suspension process applicable to each facilities bylaws.
• Participates in cross coverage support of other function based areas as needed and at the discretion of the manager.

Lead, HIM Regulatory Specialist

Security Engineer

• Maintain a safe and secure environment for patients, staff, and visitors
• Patrol campus and property to prevent and detect signs of criminal activity
• Respond to incidents, emergencies, and alarms
• Assist with hospital security needs and access control policies

Security Guard

Support Engineer

• Utilizes various software applications such as spreadsheets, relational databases, statistical applications and report mining software to assemble, manipulate and/or format data and/or reports.
• Responsible for performing the revenue cycle reconciliation process to close out the nursing home systems on a monthly basis.
• Analyzes remittance and self-pay payment data and defines relevant information.
• Troubleshoots any issues found and makes recommendations to management to improve work flows.
• Primary point of contact for third party audit requests and special projects.
• Complies data requested by management to support initiatives.
• Leads or participates in interdepartmental project teams for both revenue cycle and health system initiatives.
• Under direction of management, oversees assignment of work to Revenue Support team and ensures that month end reporting requirements will be met.
• Monitors development of monthly reports from the Reconciliation team and ensures guidance when needed.
• Primary contact for 835 file updates and Information Services tickets for Reconciliation team workflows.
• Analyzes department workflows to identify opportunities for improved efficiency.
• Works with other teams and insurance payors to implement changes.
• Provides reporting training to Revenue Support and Patient Financial Services team members.
• Performs other duties assigned.

Revenue Support Analyst

• Provides and supports regulatory, accreditation and certification activities to achieve and sustain ongoing compliance
• Takes action to assure timely and complete preparation, support and follow-up to surveys, reviews and investigations
• Represents the organization in interfaces with regulatory and accreditation agencies
• Remains current with state and federal regulations and communicates that information within the organization
• Works closely with leaders to develop and implement plans to meet new or revised regulations or standards
• Collaborates with Performance Improvement and Patient Safety personnel, as well as affiliate and department leaders to promote and maintain compliance

RN, Clinical Regulatory Compliance

Administrative Assistant

• Schedule and coordinate training
• Sort mail, make copies, send faxes and stock office with forms and supplies
• Assist with scheduling department staff
• Manage Kronos account through scheduling, corrections and notes
• Review daily safety logs and intra-office communications
• Draft new Emergency Readiness policies and prepare existing policies for review
• Maintain resident Roam Alert System

Administrative Coordinator

Communications

• Provide courteous, attentive and prompt service to all those you work with and support
• Work well with others in different departments and organizations to deliver a seamless, exceptional customer experience
• Proper use of an EMR to communicate with patients, caregivers, physicians and the community to schedule patient appointments, complete registrations and respond to inquiries
• Enroll and activate patient portal accounts, answer questions and/or resolve any user issues
• Ensure your work is compliant with all policies and procedures

Appointment Coordinator, Communications Center

Game Engineer

• Provide assessment, therapy, equipment, assistance, education, and problem resolution to all customers at Unity Health System during assigned shift in all aspects of respiratory care.
• Possess, maintain, and deliver high clinical standards in the assessment, administration, education, and observation of respiratory therapy as ordered by Providers.
• Demonstrates continued competency on all current respiratory therapy modalities and equipment.
• Actively participate in current and continuing education and development of respiratory care.
• Actively participate and support department improvement, expansion, growth, objectives, and goals.

Respiratory Therapy Technician

• Interacts on a frequent, regular and daily basis with patients, family members, medical/social/public services support, regulatory agencies and/or payor agencies.
• Prescribe medication, write orders, perform procedures and respond to emergency and/or immediate condition changes of acute, critically ill patients.
• Obtain complete, detailed and accurate patient histories, review patient records, perform physical exams, record all pertinent data to develop comprehensive medical status, diagnosis and clinical treatment plan for all assigned patients.

Physician Assistant – Vascular Surgery

• Perform medical examinations, selected diagnostic and therapeutic tasks
• Assist in the delivery of medical services to patients
• Interact with patients and families to provide support
• Document patient histories and clinical treatment plans

Nurse Practitioner – Vascular Surgery

• Lead IT compliance initiatives ensuring adherence to worldwide regulatory authorities
• Manage and execute validation of cloud-based and hosted applications
• Author and maintain IT compliance policies and procedures
• Partner with IT infrastructure, cybersecurity, QA, and business system owners

IT Technical Regulatory Compliance Principal

Full-stack Engineer

• Work collaboratively with business analysts, testers, and client end-users to understand system requirements and implement optimal solutions.
• Develop, configure, and customize established STARLIMS workflows, reports, and dashboards based on documented requirements.
• Assist in analysis, coding, testing and validation efforts for new features, bug fixes, and system upgrades/patches.
• Perform routine maintenance and operational support for STARLIMS and related integration incidents (Break/Fix), escalating complex issues to senior engineers.
• Execute pre-defined code changes and update custom scripts under supervision.
• Support STARLIMS upgrades/patching to ensure functional compliance.
• Manage the utilization / management of STARLIMS services / API, including the development of custom scripts.
• Collaborate with end-users and senior team members to clarify requirements and test solutions.
• Maintain and update technical documentation (configuration guides, test scripts) using tools like JIRA.
• Assist in data migration and data cleanup activities during system updates.
• Follow and adhere to defined application development standards, best practices, and IT Security principles.
• Support the setup and testing of basic interfaces using standards like HL7, JSON, APIs, others with 3rd party systems and Instruments / instrument middleware.
• Develop and maintain sample/workflow management modules, reporting and dashboard components, Stability management, inventory, and instrument management modules.
• Customize business rules, forms, calculations, and user interfaces.
• Troubleshoot system issues and provide tier-2/3 technical support.
• Perform upgrades, patches, hotfix deployments, and version migrations.
• Improve system performance, stability, and security.
• Create / assist in the development and maintain technical design documents, SOPs, configuration specs, and release notes.
• Support validation activities, IQ/OQ/PQ documentation, test scripts and execution, change control processes.
• Ensure compliance with FDA 21 CFR Part 11, GxP, MHRA, and other applicable regulations.
• Code development using best-practice IT security principles.

Software Engineer – STARLIMS

Medical Billing and Coding

• Coding. Code a variety of records within established productivity guidelines with at least 95% accuracy on a consistent basis; group and assign DRGs and appropriate E/M levels with at least 95% accuracy on a consistent basis
• Abstraction. Abstract ER provider assignment into an abstracting system with at least 99% accuracy on a consistent basis; abstract other required information accurately including discharge dispositions, SPARCS data, physician names and procedure dates
• Quality Assurance. Accurately assign the facility charge for emergency room and observation records; identify errors and process accounts for corrections; correct errors identified through various auditing processes; manage problematic workflow edits and other technical issues to ensure timely resolution

Coder – Inpatient

Events

• Supports the Infection Prevention Program for the assigned organization
• Develops and implements policies and procedures related to infection prevention
• Conducts surveillance for HAI’s hospital onset and community acquired infections
• Analyzes, interprets, and reports data to the Associate Director/Senior Director of Infection Prevention
• Leads projects to reduce infections and develops infection prevention policies