Roc Technologies

Account Executive

• Drive new business acquisition, identifying and securing opportunities across target markets
• Develop and grow strategic customer accounts, creating long-term value and partnerships
• Build trusted relationships with senior stakeholders and key decision-makers
• Position Roc Technologies’ full portfolio of services to align with customer needs and challenges
• Collaborate closely with internal technical and delivery teams to ensure exceptional customer outcomes
• Maintain a strong understanding of market trends, competitor activity, and emerging technologies

New Business Sales Executive

Consultant

• Supporting customers across BPM, workflow and document management platforms.
• Assisting with system administration, configuration, maintenance and upgrades.
• Investigating and resolving application and system issues.
• Supporting platform migration projects, including testing and validation activities.
• Creating reports, dashboards and data extracts using SQL, Power BI and other reporting tools where required.
• Participating in customer meetings, workshops and technical discussions.
• Maintaining support documentation, knowledge articles and configuration records.
• Working with internal teams, software vendors and implementation partners to deliver high-quality services.
• Contributing to service improvements and customer success initiatives.

Business System Consultant

Network Engineer

• Lead the architecture, design, and delivery of enterprise network solutions.
• Produce high and low-level designs aligned with customer requirements.
• Act as a trusted advisor to stakeholders from engineers to C-level.
• Support pre-sales and bid activity including tenders and solution design.
• Collaborate with Programme Managers, Project Managers, Service Managers, Operational teams, and external stakeholders to ensure successful project outcomes.
• Lead technical workshops and customer discussions, presenting designs, test plans, and implementation strategies.
• Proactively identify and communicate risks, issues, and dependencies that could impact project delivery.

Network Architect

Infrastructure Engineer

• Network cabinet installations
• Installation of primary and secondary containment systems
• Installation of fibre and Cat6/Cat6A horizontal cabling solutions
• Termination, testing, and labeling of fibre/Cat6/Cat6A solutions
• Network switch installation
• Copper and fibre patching