Robusta Studio

Consultant

• Manage and support the overall Dynamics 365 environment, ensuring stability, functionality, and alignment with business needs.
• Collaborate with stakeholders to identify enhancement opportunities, gather requirements, and implement effective solutions.
• Work with internal teams and external partners to deploy new modules and system features.
• Ensure proper system configuration, data integrity, and security controls.
• Lead integrations between Dynamics 365 and other enterprise platforms (CarPro, Salesforce, MuleSoft, and the Data Warehouse).
• Conduct gap analysis and develop improvement plans to optimize business processes.
• Provide end-user training, documentation, and post-deployment support.
• Oversee change management, testing, and release management activities.
• Ensure compliance with IT policies, data governance, and audit requirements.
• Act as the subject matter expert (SME) on Dynamics 365 applications and related business processes.

Senior Techno-Functional Consultant, Microsoft Dynamics 365

Backend Engineer

• Develop, maintain, and troubleshoot applications using C# and the .NET platform.
• Write clean, maintainable, and well-documented code.
• Collaborate with senior developers, QA engineers, and other team members to deliver high-quality software.
• Participate in code reviews and implement feedback.
• Debug and resolve software defects and performance issues.
• Follow established coding standards and development best practices.

Junior .NET Developer

Engineering Manager

• Lead, mentor, and manage multidisciplinary teams of Software Engineers, QA Specialists, and CMS Content Authors.
• Define team structure, capacity planning, and resourcing.
• Foster a culture of quality, accountability, and continuous professional development.
• Own delivery governance, including sprint planning, prioritization, risk management, and reporting to client and internal stakeholders.
• Oversee the creation, update, and maintenance of editorial, campaign, and product pages across multiple regional websites.
• Govern news publishing, content archival, and content hygiene.
• Manage offers, campaigns, competitions, forms, brochures, galleries, and downloadable assets.
• Oversee dealer and showroom pages, pricing updates, locations, timings, and vehicle model information.
• Ensure effective use of AEM native tooling, components, sheet-based management, and eCommerce content.
• Oversee vehicle landing pages, configurator pages, kiosk pages, and model data authoring.
• Oversee the upload, organization, and governance of digital assets.
• Ensure assets are optimized and reusable across markets.
• Govern brochure and model-year asset lifecycles.
• Direct centralized model data management, including model-year updates, specifications, pricing, and product changes.
• Coordinate model rollouts across regional markets.
• Enable compare, configurator, and prices & specifications pages using PIM data.
• Ensure accurate and reusable product data across all markets.
• Oversee campaign, lead, feedback, and dealer forms.
• Prioritize and enable new features based on business requirements.
• Own the maintenance and enhancement of in-showroom web applications.
• Oversee release management, version control, and application updates.
• Drive feature enhancements and UX improvements.
• Ensure synchronization between applications, AEM, and PIM.
• Oversee SEO implementation and technical monitoring.
• Ensure performance, accessibility, and quality standards through robust QA processes.
• Oversee market setup and localization of pages, assets, and product data.
• Ensure consistent delivery of market-specific content.
• Serve as the senior technical point of contact for client and market stakeholders.
• Establish training, adoption, and feedback governance.
• Communicate updates, enhancements, and roadmaps while driving continuous improvement.

Director of Software Engineering – Full-Stack

Sales

• Lead Agentforce discovery workshops to identify high-value AI use cases and assess solution fit.
• Define agent care plans, success metrics, adoption strategies, and implementation roadmaps.
• Architect Agentforce solutions, including:
• - Agents and sub-agents
• - Topics
• - Actions (Apex, Flow, Prompt-based, and Invocable Actions)
• - Instructions and orchestration
• Design grounding strategies using Salesforce Data Cloud (Data 360), Retrieval-Augmented Generation (RAG), vector databases, embedding and chunking techniques, and retrieval optimization for both structured and unstructured data.
• Design scalable Salesforce platform architectures, including:
• - Data model
• - Sharing and visibility model
• - Security architecture
• Develop solution extensions using Apex, Lightning Web Components (LWC), and Salesforce Flow.
• Produce technical architecture documentation, solution blueprints, and executive presentations.
• Establish architectural governance, implementation standards, and best practices to ensure scalability, reusability, and compliance with Agentforce platform guardrails.
• Collaborate with delivery teams, data engineers, integration architects, and enterprise stakeholders across multi-system environments, including ERP, CRM, middleware, and external AI services.
• Support pre-sales initiatives by contributing to solution design, effort estimation, demonstrations, and proof-of-concept (POC) development.
• Provide technical leadership and mentoring to project teams throughout the solution lifecycle.

Senior Salesforce Agentforce

Salesforce Developer

• Develop and maintain custom Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, and Salesforce configuration tools.
• Design and implement scalable business logic and custom Salesforce functionality.
• Build, enhance, and maintain Salesforce integrations using REST APIs and other integration technologies.
• Troubleshoot and resolve issues across end-to-end integration flows.
• Collaborate with cross-functional teams to gather requirements and translate them into technical solutions.
• Perform code reviews and ensure adherence to Salesforce development best practices.
• Support testing, deployment, and production releases.
• Document technical solutions and provide ongoing support throughout the project lifecycle.

Salesforce Core Developer, 4-Month Contract

• Provide ongoing support and maintenance for Salesforce applications and existing functionality.
• Develop, test, and deploy enhancements across the Salesforce platform.
• Troubleshoot and resolve production issues, ensuring minimal disruption to business operations.
• Work closely with business stakeholders, administrators, and technical teams to understand requirements and deliver scalable solutions.
• Participate in the full software development lifecycle, including analysis, development, testing, deployment, and post-release support.
• Ensure solutions follow Salesforce development best practices and coding standards.
• Perform code reviews and contribute to continuous platform improvements.
• Maintain technical documentation for new developments and enhancements.

Senior Salesforce Developer – 4-Month Contract

Digital Marketing

• Drive app marketing initiatives, CRM and lifecycle marketing programs, loyalty operations, data analysis and reporting.
• Execute campaigns across the mobile application, manage offer builds, push notifications, in-app content, and delivery channel activations.
• Develop automated CRM programs across onboarding, engagement, retention, and reactivation, manage CRM agency relationships.
• Own loyalty program operations including earn/burn mechanics, reward catalog, point thresholds, and expiry policies, plan and execute booster campaigns.
• Write and maintain BigQuery SQL across transactional app data, GA4 event data, and CRM platform exports; build dashboards for stakeholders and senior leadership using Python, Looker Studio.
• Prepare monthly leadership reports, conduct incremental sales analysis for offers and campaigns, including methodology design and control group selection.
• Act as the primary contact for vendors and coordinate alignment with Marketing, Operations, Finance, Legal, and Technology teams.

Digital Marketing Lead

• Lead the implementation and optimization of Salesforce Marketing Cloud solutions, including Marketing Cloud Next functionalities.
• Design scalable marketing automation architectures aligned with business and customer engagement goals.
• Configure and manage core SFMC modules such as:
• Journey Builder
• Email Studio
• Automation Studio
• Mobile Studio
• Advertising Studio
• Data Cloud integrations
• Personalization and AI-driven capabilities
• Develop, execute, and optimize multi-channel marketing campaigns across email, SMS, push notifications, and digital channels.
• Build and maintain customer journeys with advanced segmentation and personalization strategies.
• Ensure campaign delivery accuracy, quality assurance, and performance tracking.
• Integrate Salesforce Marketing Cloud with CRM, CDP, APIs, and third-party platforms.
• Manage data extensions, SQL queries, automations, and audience segmentation.
• Support real-time data synchronization and customer lifecycle management.
• Develop dynamic and personalized content using:
• AMPscript
• SSJS
• HTML/CSS
• SQL
• Build reusable templates, automation workflows, and scalable campaign frameworks.
• Troubleshoot platform issues and optimize system performance.
• Monitor campaign KPIs and customer engagement metrics.
• Generate insights and recommendations to improve conversion, retention, and customer experience.
• Support A/B testing, reporting dashboards, and marketing performance analysis.
• Collaborate with marketing, CRM, sales, analytics, and technology teams.
• Mentor junior team members and provide SFMC best practice guidance.
• Participate in solution architecture discussions and stakeholder workshops.

Senior Salesforce Marketing Cloud – Next

Product Designer

• Conduct user research, interviews, and usability testing to understand user needs and pain points.
• Translate insights into user flows, wireframes, prototypes, and high-fidelity designs.
• Collaborate with product managers, developers, and stakeholders to define and implement innovative solutions.
• Design consistent, scalable UI components and design systems.
• Ensure designs align with business goals, brand guidelines, and accessibility standards.
• Work with developers to ensure accurate design handoff and implementation.
• Stay up to date with the latest UI/UX trends, tools, and technologies.
• Mentor junior designers and contribute to improving design processes within the team.