Robotic Assistance Devices

Hardware Program Manager – Field Operations

Robotic Assistance Devices

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $55,000 - $60,000 per year

About the role

  • Lead end-to-end physical hardware deployments, from site readiness through installation and acceptance.
  • Develop and manage deployment schedules, milestones, and resource plans.
  • Coordinate mechanical installation, mounting, alignment, and physical integration of hardware.
  • Validate installation quality and ensure deployments meet acceptance criteria.
  • Manage ongoing hardware service activities, including preventive maintenance, diagnostics, and repairs.
  • Triage hardware issues, assess severity, and coordinate appropriate field response.
  • Serve as the primary point of contact for clients for deployments and service engagements.
  • Remotely coordinate, direct, and support technicians performing installations, diagnostics, and repairs.
  • Provide regular updates on deployment progress, service metrics, and incident trends.

Requirements

  • 3 - 5 years of experience in hardware deployment, field service, or infrastructure project management.
  • Strong mechanical knowledge, including hardware assemblies, mounting systems, and service procedures.
  • Hands-on experience managing hardware service, diagnostics, and repairs.
  • Proven ability to communicate directly with clients in delivery and service contexts.
  • Demonstrated experience remotely managing field technicians.
  • Ability to interpret mechanical drawings and service documentation.
  • Excellent organizational and problem-solving skills.
  • Must reside in the Pacific Time Zone.
  • Willingness to travel as required.
Benefits
  • Health, dental, and vision insurance
  • Life and AD&D insurance
  • Short and long-term disability coverage
  • Buy-up options
  • Employee assistance program
  • Generous paid time off (PTO) program
  • Cell phone stipend
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
hardware deploymentmechanical installationhardware assembliesmounting systemspreventive maintenancediagnosticsrepairsfield service managementproject managementmechanical drawings interpretation
Soft Skills
communicationorganizational skillsproblem-solvingclient engagementremote management