Robot.com

Operations

• Maintain the robot fleet in optimal mechanical, electrical, and software condition at all times
• Perform hardware diagnostics, repairs, and component replacements as needed
• Execute and document all robot interventions, including remote and on-site troubleshooting
• Support and implement software updates across the fleet
• Ensure each robot has required SIM card and data connectivity; maintain SIM-to-robot tracking log
• Manage tools, spare parts, and asset inventory -- keep records current and follow procurement protocols
• Serve as the primary on-site point of contact for operations stakeholders at your campus
• Oversee daily fleet deployment and recovery
• Monitor fleet aesthetics and functional readiness; address issues proactively
• Conduct inventory cycle counts within the warehouse
• Coordinate shipping of spare parts, robots, marketing materials, and other company assets

Robot Operations & Maintenance Analyst – Campus Operations

Engineer

• Design and build automation workflows and AI agents that eliminate manual work across business processes company-wide.
• Integrate automations with internal platforms and external tools; comfortable working with APIs, webhooks, and custom logic at the code level when no-code falls short.
• Apply security best practices when handling company data and processes — access control, credential management, and safe data handling are a shared responsibility in this role.
• Collaborate with the Process Intelligence Lead to translate process discoveries into technical, production-ready solutions.
• Maintain and iterate on live automations based on real-world feedback and performance data.
• Document what you build so others can understand, replicate, and improve it.
• Support the internal AI adoption program by contributing automations that serve as blueprints for other teams.

Process Intelligence Engineer

Recruitment

• Design and implement an overall recruiting strategy.
• Develop and update job descriptions and job specifications.
• Perform job and task analysis to document job requirements and objectives.
• Prepare recruitment materials and post jobs to our different markets.
• Align an effective communication strategy with all the Hiring Managers.
• Source and recruit candidates by using databases, social media, job sites and AI tools.
• Screen candidates resumes and job applications through our ATS.
• Conduct interviews using various reliable recruiting and selection tools/methods to filter candidates within schedule.
• Assess applicants’ relevant knowledge, skills, soft skills, experience and aptitudes.
• Apply all the pre-hiring steps like medical exams, references and psychotechnical test application and interpretation.
• Onboard new employees in order to become fully integrated, it includes managing legal documentation signatures.
• Update the Talent Acquisition Databases right on time.
• Monitor and apply HR Recruiting best practices, policies and compliance with valid legislation.
• Provide analytical and well documented recruiting reports to the rest of the team.
• Act as a point of contact and build influential candidate relationships during the selection process.
• Promote the company's reputation.

Talent Acquisition Specialist

Analyst

• Maintain the robot fleet in optimal mechanical, electrical, and software condition at all times
• Perform hardware diagnostics, repairs, and component replacements as needed
• Execute and document all robot interventions, including remote and on-site troubleshooting
• Support and implement software updates across the fleet
• Ensure each robot has required SIM card and data connectivity; maintain SIM-to-robot tracking log
• Manage tools, spare parts, and asset inventory -- keep records current and follow procurement protocols
• Support hardware and software field testing as directed
• Prepare maintenance reports on fleet health, incidents, and interventions
• Serve as the primary on-site point of contact for operations stakeholders at your campus
• Oversee daily fleet deployment and recovery
• Monitor fleet aesthetics and functional readiness; address issues proactively
• Ensure partner restaurants and end-points have all systems in place to operate with the robot fleet
• Meet operational shift requirements and KPIs, including manual robot loading and direct consumer delivery when required
• Ensure facilities, vehicles, and other company assets are properly managed and compliant with applicable state and local requirements
• Conduct inventory cycle counts within the warehouse.
• Coordinate shipping of spare parts, robots, marketing materials, and other company assets
• Maintain accurate operational and performance reports as required
• Occasionally support campus engagement, marketing, and growth activities