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Process Intelligence Engineer
Robot.comProcess Intelligence Engineer at Robot.com automating workflows and AI agents to enhance efficiency. Involves designing automation solutions and collaborating across teams to streamline operations.
About the role
Key responsibilities & impact- Design and build automation workflows and AI agents that eliminate manual work across business processes company-wide.
- Integrate automations with internal platforms and external tools; comfortable working with APIs, webhooks, and custom logic at the code level when no-code falls short.
- Apply security best practices when handling company data and processes — access control, credential management, and safe data handling are a shared responsibility in this role.
- Collaborate with the Process Intelligence Lead to translate process discoveries into technical, production-ready solutions.
- Maintain and iterate on live automations based on real-world feedback and performance data.
- Document what you build so others can understand, replicate, and improve it.
- Support the internal AI adoption program by contributing automations that serve as blueprints for other teams.
Requirements
What you’ll need- Hands-on experience building with AI agent frameworks — LangChain, Claude API, OpenAI Agents SDK, OpenRouter, or equivalent.
- English and Spanish fluency: Writing, reading, and conversational C1 level.
- Proficiency with automation tools — n8n, Make, Zapier, or similar platforms.
- Active use of AI-assisted development environments — Claude Code, Cursor, Windsurf, or similar; you don't just use AI as a search engine, you build with it.
- Works autonomously and figures things out without a detailed roadmap.
- Curious about how businesses operate, not just how systems work.
- Communicates clearly with both technical teammates and non-technical stakeholders.
- Takes data privacy and security seriously — understands that handling company processes and credentials comes with responsibility.
- Patient and persistent when debugging and iterating on solutions.
Benefits
Comp & perks- Opportunity to join a fast-growing startup and help shape and establish the company’s industry leadership in robotic last-mile delivery.
- Competitive compensation package.
- Being part of one of the top Tech Start-Ups in Latin America that is operating in the US market.
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
automation workflowsAI agentsAPIswebhookssecurity best practicesdata handlingLangChainClaude APIOpenAI Agents SDKn8n
Soft Skills
autonomycuriosityclear communicationpatiencepersistence