Tax Operations Analyst Intern
Robinhood
Spring
Fraud Operations Intern
Robinhood
internship
Posted on:
Location Type: Hybrid
Location: Denver • Colorado • 🇺🇸 United States
Visit company websiteSalary
💰 $26 per hour
Job Level
Entry Level
Tech Stack
Spring
About the role
- Conduct end-to-end fraud investigations of accounts with concerns of fraud to protect customers and minimize firm exposure
- Review and investigate suspected fraudulent alerts that are proactive and reactive in nature using multiple internal and external tools
- Use data analysis techniques, critical thinking, and pattern detection to identify emerging fraud
- Recognize and actively communicate emerging fraud trends and detection methodologies
- Document rationale and determinations for alerts and submit referrals to other teams as necessary
- Assist the team with coordination and prioritization of ongoing daily tasks, queue management, and ad-hoc requests
- Occasionally communicate with customers regarding information on their account(s) related to a fraud investigation
- Train and employ investigative skills to restore and remediate accounts to pre-fraud status
Requirements
- Currently enrolled in a full-time, degree-seeking program in Business, Accounting, Criminal Justice, Psychology or a related field with an expected graduation date in Winter 2026/Spring 2027
- Interest in fraud investigations end-to-end process and various fraud typologies such as Account Takeovers, Identity Theft and Money Movement Fraud among others
- Proactively identify problems and devise solutions (think outside-the-box) and independently make decisions on potentially fraudulent cases
- Ability to operate in a fast paced environment
- Good written and verbal communication, analytical skills, and strong attention to detail
- Strong social skills, experience working with cross-functional teams such as product, engineering, legal, compliance, vendor partners, or financial crimes
- Responsible for providing excellent customer service and ability to multi-task
- In-person attendance expected at least 3 days per week (based in Denver office)
Benefits
- Market competitive compensation structure
- Eligible to participate in a Robinhood bonus plan
- Eligible to participate in Robinhood’s equity plan
- Quarterly lifestyle wallet for personal wellness, learning and development, and more!
- Time away including company holidays, paid time off, and sick time!
- Lively office environment with catered meals and fully stocked kitchens
- Geo-specific commuter benefits
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysispattern detectionfraud investigationqueue managementproblem-solvingdecision-making
Soft skills
critical thinkingcommunicationanalytical skillsattention to detailsocial skillscustomer servicemulti-tasking
