Bilingual Recruitment Coordinator – Customer Engagement, French & English
Robertson & Company Ltd.
full-time
Posted on:
Location Type: Hybrid
Location: Markham • Canada
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Salary
💰 CA$50,000 - CA$60,000 per year
About the role
- Act as a primary point of contact for candidate inquiries, providing timely, accurate, and professional responses in both French and English.
- Support candidate onboarding processes, including documentation collection, employment verification, and completion of required forms.
- Prepare, validate, and track paperwork required for background checks (criminal and/or credit, where applicable)
- Ensure onboarding and documentation processes meet VMS requirements, internal governance standards, and Canadian employment legislation.
- Maintain accurate and up‑to‑date candidate records, notes, and status changes within Bullhorn (ATS)
- Partner closely with VMS Recruiters to support recruitment delivery through coordination and administrative support.
- Monitor onboarding progress and proactively follow up with candidates to ensure timely completion.
- Escalate compliance, documentation, or onboarding issues as required.
- Leverage AI‑enabled tools to support communication, follow‑ups, and workflow efficiency.
- Support recruitment and onboarding projects as needed.
- Contribute to a positive, professional, and team‑oriented environment.
Requirements
- 2–3 years of experience in customer service, recruitment coordination, staffing, HR, or professional services
- Experience supporting high‑volume recruitment; VMS or MSP experience is considered a strong asset.
- Bilingual in French & English (spoken and written) — required.
- Experience using Bullhorn or another ATS is considered an asset.
- Comfortable working with MS Office and Office 365 tools (Outlook, Word, Excel, SharePoint, Adobe Acrobat)
- Strong understanding of compliance, governance, and Canadian employment standards
- Exceptional written and verbal communication skills
- Highly organized with strong attention to detail and follow‑through.
- Positive, adaptable, and solution‑focused mindset
- Bachelor’s degree and/or post‑secondary education is an asset.
Benefits
- 100% employer‑paid benefits (medical, dental, vision, wellness, prescriptions)
- 100% employer‑matched GRSP program
- Development, coaching, and a high‑performance team environment
- Hybrid workspace in Markham
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
customer servicerecruitment coordinationstaffingHRhigh-volume recruitmentcompliancegovernanceattention to detaildocumentationbackground checks
Soft Skills
bilingualwritten communicationverbal communicationorganizational skillsadaptabilitysolution-focused mindsetprofessionalismteam-orientedfollow-throughpositive attitude
Certifications
Bachelor’s degreepost-secondary education