Robert Half

Talent Manager – Administrative, Customer Support

Robert Half

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California • United States

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Salary

💰 $70,304 - $87,000 per year

Job Level

Junior

About the role

  • Negotiate and develop business with new and current clients
  • Market services via telephone, video, and in-person meetings
  • Recruit, interview, and match administrative and customer support professionals with clients’ projects
  • Manage ongoing engagements to deliver outstanding customer service
  • Provide ongoing communication and career guidance to candidates
  • Participate in local trade association and networking events to increase company presence

Requirements

  • BA/BS degree preferred
  • 1+ years administrative or customer support experience preferred
  • 2+ years’ experience with Business Development in a Metrics Driven environment
  • Success in developing new business in a multi‐call, multi‐decision maker environment
  • Marketing to and closing top level decision makers at small/medium sized businesses
  • Working knowledge of current Windows Operating System
  • Proficient in Microsoft Office Suite
  • Familiarity with any Contact Management Application (e.g., Salesforce)
  • Knowledge of administrative and customer support department operations
  • Positive attitude and an engaging businesslike approach.
Benefits
  • group health insurance benefits (medical, vision, dental)
  • flexible spending and health savings accounts
  • life and accident insurance
  • adoption, surrogacy and fertility assistance
  • paid parental leave of up to 6 weeks
  • short/long term disability
  • paid time off for vacation, personal needs, and sick time
  • up to 17 days of Choice Time Off (CTO) per calendar year
  • up to 11 paid holidays per calendar year
  • opportunity to contribute to the company 401(k) savings and investment plan or deferred compensation plan (if eligible), with an employer match of 100% on the first 3% of contributions for eligible employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
business developmentcustomer supportadministrative experiencemetrics driven environmentmarketingclosing salesWindows Operating SystemMicrosoft Office SuiteContact Management Applicationdepartment operations
Soft Skills
negotiationcommunicationcustomer servicecareer guidancepositive attitudeengaging approach
Certifications
BA/BS degree