Bilingual Agent, Spanish/English
Genius Agency
Bilingual Receptionist
Rob Levine Legal Solutions
full-time
Posted on:
Location: 🇨🇴 Colombia
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Serve as first point of contact for clients and guests
- Manage multi-line phone systems and route incoming calls professionally and efficiently
- Provide accurate information to clients via phone and email
- Support calendar management and meeting scheduling
- Maintain up-to-date internal directories and contact lists
- Collaborate with departments to ensure smooth communication
- Monitor and manage reception-related systems remotely
- Assist with digital organization of client documents and intake forms
- Follow safety and confidentiality protocols in handling sensitive data
Requirements
- Bilingual (English/Spanish) with full proficiency
- Case Management software experience is a significant plus
- 1 year of experience in the legal field (Desirable)
- Resourceful and motivated to resolve issues whenever they arise
- Customer service attitude
- Microsoft Excel, Google Spreadsheets, and CLIO (Preferred)
