Bilingual

• Answer inbound calls from Carriers and Customers daily
• Fulfill requests by accurately updating and documenting shipment statuses in internal systems.
• Contact Carriers for time-sensitive information and update internal systems accordingly.
• Monitor team email queue and promptly respond to requests.
• Communicate issues proactively to ensure quick and effective problem resolution.
• Assist with booking/tendering loads, building loads, and filling operational gaps as needed.
• Follow general and account-specific SOPs to meet client requirements.
• Express eagerness to expand knowledge of the transportation industry and be open to learning new processes.
• Maintain a strong work ethic and positive attitude, adding value to the department

Load Coverage Specialist, Spanish Speaker

Bilingual Healthcare Professional

Operador Telefónico de Facturación Médica, Bilingüe

Bilingual E-Filing Clerk

Bilingual Deposition Summary Specialist

Bilingual Ad Creative Optimizer