Case Manager – Personal Injury, Bilingual ES/EN
HireHawk
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇨🇴 Colombia
Visit company websiteSalary
💰 $1,500 - $2,000 per month
Job Level
Mid-LevelSenior
About the role
- Primary point of contact for clients, ensuring smooth case progression and empathetic communication
- Serve as the main liaison between clients, attorneys, medical providers, and insurance companies
- Open and manage new personal injury cases, ensuring proper documentation and intake procedures
- Maintain accurate and organized case files, including medical records, bills, and client communications
- Track treatment progress and follow up with providers to obtain records, reports, and invoices
- Support attorneys in case preparation: drafting correspondence, organizing discovery, managing case timelines
- Manage calendars, deadlines, and coordination of hearings, depositions, and mediations
- Prepare settlement demands and assist in medical lien negotiations
- Manage multiple cases concurrently while keeping accuracy and timeliness
Requirements
- 3+ years of experience as a Case Manager in a Personal Injury law firm
- Strong knowledge of PI workflows: medical record requests, demand drafting, lien negotiation, litigation support
- Excellent written and verbal communication skills in English (Spanish is a plus)
- High attention to detail and strong organizational skills to manage multiple cases
- Proficiency in case management software (Clio, Filevine, Needles, or similar)
- Ability to work independently, meet deadlines, and adapt to a fast-paced legal environment
- Experience with California cases and local court procedures (nice-to-have)
- Familiarity with medical billing and lien resolution (nice-to-have)
- Previous remote work experience supporting U.S.-based law firms (nice-to-have)
Benefits
- USD $1,500 – $2,000/month (DOE)
- Access to a $200k+ perk marketplace with instant discounts on 150+ services
- Access up to 50% of approved earnings before payday (no credit checks or fees)
- On-time, in-currency pay
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
case managementmedical record requestsdemand draftinglien negotiationlitigation supportdocumentation managementtreatment progress trackingsettlement preparationcase file organizationcalendar management
Soft skills
empathetic communicationattention to detailorganizational skillsindependencedeadline managementadaptabilitywritten communicationverbal communication