RKD Group

Operations

• Designing thorough, repeatable processes for new client onboarding and scaling those processes to maturity.
• Analyzing relational and unstructured datasets that may span hundreds of millions of records.
• Writing detailed engineering requirements for ETL pipelines, data integration packages, and other technical solutions.
• Performing extensive quality assurance analysis on data pipelines and data artifacts produced by internal teams.
• Streamlining analysis, requirements development, and quality assurance processes using automation and AI.
• Collaborating with customers in real-time to clarify requirements, share insights from analyses, and refining scope to support successful onboardings.
• Working closely with leadership, peers, and external teams to overcome complex data challenges that impact managed services delivery.
• Learning new tools, techniques, and technologies to support diversification and growth in our ability to serve clients’ complex needs.

Principal, Data Operations

Manager

• Design and manage end-to-end analytics and survey research projects in support of client strategy, messaging, segmentation, and experience design
• Develop clear, respondent-friendly questionnaires that support both exploratory and experimental designs
• Program surveys, including advanced logic
• Manage survey fielding and panel partners, ensuring precise representation of the target audience
• Collaborate with internal teams and clients to align objectives with methodologies
• Analyze quantitative results using descriptive and inferential statistics (e.g., t-tests, ANOVA, regression, chi-square)
• Conduct and interpret within-subjects and between-subjects analyses for the concise and clear communication of segment summaries
• Follow established protocols for fielding and analysis to ensure precision, consistency, and repeatability
• Use SPSS or other tools for data preparation, recoding, and analysis, including statistical testing
• Present findings to clients and teams through visual, narrative reports tailored to nonprofit stakeholders—highlighting implications for fundraising, marketing, and donor experience

Senior Manager, Market Research

Financial Planning and Analysis

• Serve as the dedicated Finance & Accounting partner to departments across RKD, building deep understanding of each team's operations, goals, and data needs.
• Act as a trusted advisor to department leaders — helping them understand their financial performance, interpret reporting, and make data-informed decisions.
• Facilitate ongoing collaboration between Finance and other business units to ensure financial goals and departmental priorities are aligned.
• Educate and coach non-finance stakeholders on how their processes and data inputs connect to — and directly impact — company-wide financial reporting and outcomes.
• Lead the assessment, design, and implementation of cross-departmental business processes that result in clean, accurate, and structured data flowing into financial systems and reporting frameworks.
• Identify and resolve process gaps, redundancies, and inconsistencies that compromise data quality, financial accuracy, or reporting reliability.
• Develop and maintain comprehensive process maps, data dictionaries, workflow documentation, and internal controls that reflect scalable, audit-ready operations.
• Partner with Finance leadership to establish and enforce data governance standards across the organization.
• Translate operational and departmental data into structured reporting that gives leadership actionable financial visibility across the organization.
• Lead the development and ongoing refinement of departmental dashboards, management reports, and KPI frameworks that support both department-level decision-making and RKD's strategic priorities.
• Partner with Finance on month-end and year-end close processes, ensuring cross-functional data is accurate, timely, and complete.
• Proactively identify trends, variances, and risks within financial and operational data and communicate findings to relevant stakeholders.
• Leverage financial systems, ERP platforms, and BI/reporting tools to improve data workflows and reporting infrastructure.
• Lead or support systems implementation, upgrades, or integrations as they relate to Finance's cross-functional data needs.
• Drive a culture of continuous improvement — identifying opportunities to automate, streamline, and strengthen Finance's ability to partner with the business.
• Coordinate with IT, operations, and other teams on systems changes that impact financial data and reporting.

Finance & Accounting Business Partner

• Own the overall delivery health and performance of assigned pod(s).
• Ensure projects, campaigns, and deliverables are completed on time and meet quality expectations.
• Manage priorities, timelines, dependencies, risks, and team accountability.
• Provide visibility into project status, delivery performance, and operational risks.
• Own and optimize end to end workflow management across the pod.
• Improve processes, eliminate bottlenecks, and drive operational consistency.
• Coordinate work across departments to ensure seamless execution and handoffs.
• Support execution planning and prioritization of work.
• Forecast workload and identify resource constraints.
• Partner with department leaders to align staffing and capacity with business needs.
• Serve as the operational hub connecting strategy, planning, execution, and production.
• Proactively identify and mitigate workflow, delivery, and operational risks.

Pod Delivery Manager

Director

• Provide enterprise-level, analytic leadership for accurate, actionable solutions.
• Translate complex analytic findings into clear strategic direction.
• Follow existing analytic frameworks, documenting processes.
• Own multiple client accounts ensuring satisfaction and growth.
• Serve as a senior advisor to clients and support new business development.
• Create executive-level presentations with actionable recommendations.
• Lead or oversee complex data or research initiatives as needed.

Director, Analytics

Project Manager

• Manage the day-to-day flow of work across the brand and marketing team, tracking active projects, maintaining schedules, and keeping all workstreams moving forward
• Translate priorities from senior leadership into clear briefs, timelines, and actions for the relevant teams
• Facilitate regular stand-ups and planning sessions to keep the team aligned and accountable
• Proactively identify blockers, dependencies, and risks; resolving or escalating before they impact delivery
• Act as the communication hub across the team, ensuring that the right people have the right information

Marketing Project Manager – Brand & Growth

Growth Marketing

• Design across a varied and high-impact portfolio, including campaigns, proposals, RFP responses, pitch decks, web content, other digital assets, event materials, and branded content
• Deliver polished, on-brand creative at pace across digital, print, and experiential formats
• Translate briefs into compelling visual solutions that serve both brand and commercial objectives
• Collaborate closely with copywriters, strategists, and the wider brand and marketing team to ensure design and messaging work together seamlessly
• Uphold and actively contribute to the evolution of RKD's design system and brand standards
• Manage your own workload and deadlines with a high degree of ownership and reliability

Senior Designer, Brand & Growth

Copywriter

• Lead end-to-end narrative development for RFIs, RFPs, and oral presentations
• Translate complex client challenges, RKD capabilities, and vertical expertise into clear, compelling stories
• Structure proposals and presentations to guide evaluators intuitively from problem to solution
• Collaborate closely with Brand & Marketing, Sales, Vertical & Solution leads to build strategic submissions
• Manage and mentor a Copywriter
• Develop and maintain a library of core narratives, proof points, case studies

Senior Copywriter, Brand & Growth

Events

• Own and execute RKD's full events calendar, spanning RKD-led events, industry conference presence, client activations, and targeted experiential moments
• Design each event and activation with a clear lead generation and pipeline conversion objective, ensuring every investment of time and budget has a measurable commercial purpose
• Operate effectively as a team of one, managing the full lifecycle of events independently while leveraging third-party vendors, agencies, and partners to execute with quality and scale
• Develop RKD's strategy for industry event participation, determining where we show up, how we show up, and what success looks like at each event
• Build pre-event, at-event, and post-event workflows in close partnership with Demand Generation and Sales, ensuring leads are captured, followed up, and tracked through the pipeline
• Track, report, and optimize event performance against pipeline and revenue metrics — continuously improving ROI across the portfolio