Rivian

Therapist

• Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles
• Service and maintain a weekly average standard of 31 patients across self-pay, insurance, and Medicare
• Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations.
• Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management.
• Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans
• Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.)
• Provide clinical support & counseling to diverse patient populations in a telehealth environment
• Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes
• Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems
• Comply with clinical standards and adhere to timely and thorough session note documentation
• Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential
• Perform other related role and team function duties as assigned by department and group leaders

Mental Health Counselor, Therapist, Social Worker – LAC, LSW

Mental Health Counselor / Therapist, LAC, LSW

• Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles
• Service and maintain a weekly average standard of patients across self-pay, insurance, and Medicare
• Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations.
• Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management.
• Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans
• Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.)
• Provide clinical support & counseling to diverse patient populations in a telehealth environment
• Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes
• Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems
• Comply with clinical standards and adhere to timely and thorough session note documentation
• Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential
• Perform other related role and team function duties as assigned by department and group leaders

Outpatient Therapist, Counselor, Social Worker – LCSW/LPC

Mental Health Counselor / Therapist, LAC / LSW

Mental Health Counselor / Therapist, LAC or LSW

• Participate in Rivia Mind supervision groups, trainings, and attend department and organization meetings
• Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles
• Service and maintain a weekly average standard of 31 patients across self-pay, insurance, and Medicare
• Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations
• Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management
• Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans
• Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.)
• Provide clinical support & counseling to diverse patient populations in a telehealth environment
• Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes
• Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems
• Comply with clinical standards and adhere to timely and thorough session note documentation
• Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential

Mental Health Counselor / Therapist, MHC-LP, LMSW

Mental Health Counselor/Therapist, Social Worker (MHC-LP, LMSW)

Mental Health Counselor / Therapist, MHC-LP or LMSW

• Rivia Mind Psychotherapists provide clinical social work services and psychotherapy to patients through a primarily telehealth environment.
• Participate in Rivia Mind supervision groups, trainings, and attend department and organization meetings, such as:
• Weekly Group Supervision
• Case and peer discussion, knowledge sharing, guidance, etc.
• Frequent 1:1 Supervisor/Supervisee meetings
• Weekly Education Meeting
• Case presentations, guest speakers, training, etc.
• Orientation/Onboarding Training Meetings and Reviews
• Psychiatrist-Led Office Hours (optional)
• Specialty Supervision Groups (if enrolled)
• Quarterly Town Halls
• Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles
• Service and maintain a weekly average standard of patients across self-pay, insurance, and Medicare
• Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations.
• Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management.
• Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans
• Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.)
• Provide clinical support & counseling to diverse patient populations in a telehealth environment
• Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes
• Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems
• Comply with clinical standards and adhere to timely and thorough session note documentation
• Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential
• Perform other related role and team function duties as assigned by department and group leaders

Mental Health Outpatient Therapist, LCSW/LPC

• Provide excellent quality clinical care on a consistent basis that exemplifies Rivia Mind’s culture, values, and guiding principles
• Service and maintain a weekly average standard of patients across self-pay, insurance, and Medicare
• Maintain a consistent weekly patient care schedule in alignment with Rivia Mind’s standard productivity expectations
• Follow Care Model practices that emphasize continuity of care, high-frequency follow-up appointments, and effective calendar management
• Conduct comprehensive intake evaluations and develop curated patient-centered treatment plans
• Provide appropriate Psychotherapy practices that leverage various modalities (CBT, DBT, motivational interviewing, etc.)
• Provide clinical support & counseling to diverse patient populations in a telehealth environment
• Coach patients on how to manage ongoing health conditions and provide therapy to help patients make positive behavior changes
• Counsel and provide crisis intervention for patients, including assessment and treatment of emotional and behavioral problems
• Comply with clinical standards and adhere to timely and thorough session note documentation
• Promote a friendly work culture that encourages a fun, collaborative, and co-learning environment that benefits individuals' well-being, self-improvement, and potential
• Perform other related role and team function duties as assigned by department and group leaders

Outpatient Therapist, LCSW/LPC

Account Manager

• Develops new referral relationships and supports ongoing existing relationships with established referring organizations.
• Represents Rivia Mind in the market showcasing knowledge of all service offerings.
• Shares feedback on market response to outreach messaging and provides insights on new referral sources.
• Proactively identifies, engages, and secures new referrals through new and emerging referral partner organizations.
• Engages in frequent (average 10 per week) travel within assigned territory for onsite drop-ins to new and existing referring organizations.
• Implements direct sales efforts including cold calls (average 30 per week) and targeted email campaigns (average 100 per week).
• Participates in extended travel for territory roadshows, networking events, or conferences (average 3-4 per quarter).
• Utilizes data insights to identify new referral source opportunities and tailor sales messages.
• Collaborates with the Marketing team to deliver digital and print materials to prospective partners.

Mental Health Outreach – Clinical & Business Referral Development, Account Management

• Referral Generation & Conversion: Proactively identify, engage, and secure new referrals through new and emerging referral partner organizations to drive growth.
• Maintain and nurture relationships with existing referring organizations, specifically with individual referring providers, to enhance referral volume and partner satisfaction.
• Develop customized strategies to enhance partnerships and foster long-term referral collaborations with individual providers while leveraging those relationships to open new referral relationships within an organization.
• Collaborate with internal teams to support multi-territory referral strategies and outreach efforts.
• Prepare reports on referral lead generation, conversion rates, engagement, and outcomes to assess performance against territory goals.

Healthcare Account Management, Sales & Business Development – Mental Health Partnerships

• Referral Generation & Conversion: Proactively identify, engage, and secure new referrals through new and emerging referral partner organizations to drive growth.
• Engage in frequent (average 10 per week) travel within assigned territory for onsite drop-ins to new, emerging, or existing referring organizations, onsite meetings, B2B, and B2C events.
• Implement direct sales efforts, including cold calls (average 30 per week), targeted email campaigns (average 100 per week), and print materials delivered during onsite visits.
• Participate in extended travel for territory roadshows, networking events, or conferences, as required (average 3-4 per quarter).
• Utilize data insights such as recent new referral sources, recent new patient location, etc., to identify new referral source opportunities and tailor sales messages to the respective audience.
• Collaborate with the Marketing team to ensure the delivery of all digital and print materials to prospective partners, and outreach messaging is aligned with Rivia Mind’s messaging framework.
• Maintain accurate records in Salesforce CRM to track outreach efforts, onsite visits, and relationship status, noting potential for referral growth with detailed notes regarding referral process, patient mix, and strategic next steps.
• Provide feedback and insights on outreach patterns and where opportunities exist or are lacking to inform the overall outreach strategy.
• Share findings and collaborate with peers to drive overall team growth and understanding.
• Capitalize on organic provider referrals through outreach aimed at establishing a robust referral pipeline.
• Prepare reports on referral lead generation, conversion rates, engagement, and outcomes to assess performance against territory goals.
• Regularly engage in territory mapping to understand key hospital systems, primary care groups, colleges, and insurance networks to optimize strategic outreach and relationship-building efforts.
• Referral Partner Relationship Management: Maintain and nurture relationships with existing referring organizations, specifically with individual referring providers, to enhance referral volume and partner satisfaction.
• Maintain consistent communication with referral partners to ensure ongoing engagement and satisfaction with at least quarterly, ideally monthly, check-ins either virtually or in-person.
• Conduct routine onsite visits and meetings to strengthen relationships, address concerns, and offer tailored solutions.
• Monitor partner feedback on the referral process and patient experience, promptly addressing any issues in coordination with Operations.
• Develop customized strategies to enhance partnerships and foster long-term referral collaborations with individual providers while leveraging those relationships to open new referral relationships within an organization.
• Support the ongoing development of target referring partners in alignment with the outreach strategy and insights learned from outreach activities.
• Department Collaboration: Collaborate with internal teams to support multi-territory referral strategies and outreach efforts.
• Provide weekly updates on new and existing referral relationships.
• Actively participate in company-wide and departmental meetings.
• Collaborate and engage with the Relationship Management team to share best practices, support team growth, and support conversations regarding outreach approach.
• Promote a positive work culture that fosters collaboration, personal well-being, and self-improvement.
• Perform other duties as assigned by the department supervisor.

Account Management and Outreach – Business, Mental Health Referral Development

• Proactively identify, engage, and secure new referrals through new and emerging referral partner organizations to drive growth.
• Engage in frequent (average 10 per week) travel within assigned territory for onsite drop-ins to new, emerging, or existing referring organizations, onsite meetings, B2B, and B2C events.
• Implement direct sales efforts, including cold calls (average 30 per week), targeted email campaigns (average 100 per week), and print materials delivered during onsite visits.
• Participate in extended travel for territory roadshows, networking events, or conferences, as required (average 3-4 per quarter).
• Utilize data insights such as recent new referral sources, recent new patient location, etc., to identify new referral source opportunities and tailor sales messages to the respective audience.
• Collaborate with the Marketing team to ensure the delivery of all digital and print materials to prospective partners, and outreach messaging is aligned with Rivia Mind’s messaging framework.
• Maintain accurate records in Salesforce CRM to track outreach efforts, onsite visits, and relationship status, noting potential for referral growth with detailed notes regarding referral process, patient mix, and strategic next steps.
• Provide feedback and insights on outreach patterns and where opportunities exist or are lacking to inform the overall outreach strategy. Share findings and collaborate with peers to drive overall team growth and understanding.
• Capitalize on organic provider referrals through outreach aimed at establishing a robust referral pipeline.
• Prepare reports on referral lead generation, conversion rates, engagement, and outcomes to assess performance against territory goals.
• Regularly engage in territory mapping to understand key hospital systems, primary care groups, colleges, and insurance networks to optimize strategic outreach and relationship-building efforts.
• Maintain and nurture relationships with existing referring organizations, specifically with individual referring providers, to enhance referral volume and partner satisfaction.
• Maintain consistent communication with referral partners to ensure ongoing engagement and satisfaction with at least quarterly, ideally monthly, check-ins either virtually or in-person.
• Conduct routine onsite visits and meetings to strengthen relationships, address concerns, and offer tailored solutions.
• Monitor partner feedback on the referral process and patient experience, promptly addressing any issues in coordination with Operations.
• Develop customized strategies to enhance partnerships and foster long-term referral collaborations with individual providers while leveraging those relationships to open new referral relationships within an organization.
• Support the ongoing development of target referring partners in alignment with the outreach strategy and insights learned from outreach activities.
• Collaborate with internal teams to support multi-territory referral strategies and outreach efforts.
• Provide weekly updates on new and existing referral relationships.
• Actively participate in company-wide and departmental meetings.
• Collaborate and engage with the Relationship Management team to share best practices, support team growth, and support conversations regarding outreach approach.
• Promote a positive work culture that fosters collaboration, personal well-being, and self-improvement.
• Perform other duties as assigned by the department supervisor.

Mental Health Counselor, Therapist, Social Worker – LAC, LSW

Mental Health Counselor / Therapist, LAC, LSW

Outpatient Therapist, Counselor, Social Worker – LCSW/LPC

Mental Health Counselor / Therapist, LAC / LSW

Mental Health Counselor, Therapist, Social Worker – LAC, LSW

Mental Health Counselor / Therapist, LAC or LSW

Mental Health Counselor / Therapist, MHC-LP, LMSW

Mental Health Counselor/Therapist, Social Worker (MHC-LP, LMSW)

Mental Health Counselor / Therapist, MHC-LP or LMSW

Mental Health Outpatient Therapist, LCSW/LPC

Outpatient Therapist, LCSW/LPC

Mental Health Outreach – Clinical & Business Referral Development, Account Management

Healthcare Account Management, Sales & Business Development – Mental Health Partnerships

Account Management and Outreach – Business, Mental Health Referral Development

Healthcare Sales and Business Development – Mental Health Partnerships