Mental Health Outreach – Clinical & Business Referral Development, Account Management
Rivian
full-time
Posted on:
Location Type: Remote
Location: Connecticut • Florida • United States
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Salary
💰 $62,000 - $68,000 per year
About the role
- Develops new referral relationships and supports ongoing existing relationships with established referring organizations.
- Represents Rivia Mind in the market showcasing knowledge of all service offerings.
- Shares feedback on market response to outreach messaging and provides insights on new referral sources.
- Proactively identifies, engages, and secures new referrals through new and emerging referral partner organizations.
- Engages in frequent (average 10 per week) travel within assigned territory for onsite drop-ins to new and existing referring organizations.
- Implements direct sales efforts including cold calls (average 30 per week) and targeted email campaigns (average 100 per week).
- Participates in extended travel for territory roadshows, networking events, or conferences (average 3-4 per quarter).
- Utilizes data insights to identify new referral source opportunities and tailor sales messages.
- Collaborates with the Marketing team to deliver digital and print materials to prospective partners.
Requirements
- Required Education Level: Bachelor's Degree
- Education Details: Bachelor’s degree in business, marketing, healthcare, clinical field, or related discipline.
- Two to four years of experience developing and maintaining referral relationships in an outreach-related role - OR - prior Sales/Business Development Representative experience.
- Excellent interpersonal skills include the ability to interact effectively and professionally with individuals at all levels, both internal and external.
- Must be able to manage multiple tasks/projects simultaneously within inflexible time frames.
- Experience in finding prospective new referents, soliciting new business and closing on sales opportunities.
- Proven track record of cold calling, outbound sales and CRM records management is required.
- Salesforce Experience is a plus.
- Extensive experience managing, analyzing, and reporting on various data attributes
- Ability to build & sustain genuine and impactful relationships
- Creative thinker with a strategic mindset and self-starter mentality
- Located within 25 miles of a major metropolis
- Comfortable working autonomously in a remote and multi-location environment
- Equipped with a valid driver's license in good standing, proof of acceptable auto insurance & a reliable vehicle to conduct site visits and attend certain events
- Exposure to or interest in developing expertise in university counseling centers, B2B, and/or B2C conversions
- Proficient with utilizing a diverse range of technology platforms and systems (Google Suite required, company-wide platforms/software like Monday.com and EHR/EMR platforms when applicable)
- Intermediate computer skills and technical aptitude required
- Willingness to learn about behavioral healthcare and be conversant in industry terminology.
Benefits
- 3 weeks of front-loaded PTO + 9 paid holidays
- Annual office closure (Dec 25–Jan 1)
- Annual Impact Days for volunteering or professional development
- 401(k) with employer match
- Referral bonus potential
- Annual Continuing Education (CE) Stipend + Flexible Benefit Reimbursement
- Medical, dental, and vision insurance — with EAP and additional wellness programs
- Voluntary benefits, HSA, DCA, FSA (based on plan), transit & parking options
- Bereavement leave (including pet bereavement)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
salesbusiness developmentcold callingoutbound salesCRM records managementdata analysisreportingrelationship managementemail campaignsprospecting
Soft Skills
interpersonal skillstime managementmulti-taskingrelationship buildingstrategic thinkingself-starter mentalityautonomycreativitycommunicationprofessionalism