Supply Chain Analyst – Global Freight
River Island
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Arrange and complete all associated import and export paperwork, including creating files, managing data flow on forwarders' shipment management systems, and internal import systems.
- Ensure data accuracy throughout the process.
- Classify goods and advise customs clearance details.
- Verify composition and descriptions on invoices to ensure correct tariffs and duty rates are applied.
- Coordinate delivery bookings between freight forwarders and the Distribution Centre (DC), resolving any queries that arise.
- Calculate landed costs on products, ensuring correct weight/CBM and freight rates are applied, and update core systems accordingly.
- Manage cost price adjustments.
- Code and pass freight invoices to the accounts payable team.
- Run various daily reports to monitor shipment arrivals, chase late Estimated Time of Arrivals (ETAs) with freight forwarders, process costs, ROE, and check unposted costs.
- Work closely with freight forwarders to ensure timely delivery of goods and keep internal systems up to date, providing visibility for product teams to track all orders and manage intake.
- Escalate unresolved queries to the Senior Supply Chain Analyst.
- Provide support to other areas within the supply chain team as needed.
Requirements
- Good understanding and working experience of import and customs documentation and processes.
- Proficient in Microsoft Office Suite, particularly Excel with VLOOKUPs and pivot tables.
- Ability to manage deadlines and navigate challenging situations, requiring negotiation skills to meet timescales.
- Self-starter with the ability to work independently and collaboratively within a team.
- Strong administrative skills, organizational abilities, and ability to manage priorities effectively.
- Excellent communication skills for interaction with internal departments, buying teams, DC, accounts, and external freight forwarders worldwide.
Benefits
- 💰 Generous 50% staff discount so you can treat yourself to the latest products, and a bargain staff shop on site!
- Reducing Islanders everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more through the Retail Trust.
- A free onsite gym, subsidised restaurant & café to fill you needs. Various social events to socialise throughout the year.
- Every family is unique, we support Islanders with all different family setups enhanced maternity, paternity, adoption & fertility treatment. We also work closely with the Retail Trust to create dedicated support for all our Islanders!
- Flexible working is a given, on top of payday and summer early finish Fridays.
- Give as you earn scheme, a ‘Giver Island’ day each year and receive matched funding.
- Support with upskilling through on the job training and qualifications. A succession plan if you want to progress.
- 23 days paid holiday, exclusive of Bank Holidays. With the added option to purchase additional holiday twice a year for whatever the need!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
import documentationcustoms documentationdata accuracylanded cost calculationfreight invoice codingshipment management systemscost price adjustmentsreport generationtariff applicationweight/CBM calculation
Soft Skills
negotiation skillsdeadline managementorganizational abilitiesadministrative skillscommunication skillsteam collaborationself-starterproblem-solvingprioritizationquery resolution