River Island

Communications

• Supports to create an informed, engaged and aligned team which enables business performance and a positive workplace culture.
• Plans and delivers clear, timely and compelling communications that support business goals.
• Manages internal communications channels including the intranet and streamed events.
• Builds strong stakeholder relationships across the business to understand communication requirements.
• Uses formal and informal measurement to review communication against objectives.

Internal Communications Manager

Brand Manager

• Develop and own the Brand & Retail Marketing Plan, taking ownership of the deployment of all brand marketing projects.
• Maintain a full calendar of brand campaigns, partnerships and activations by liaising closely with commercial teams to align strategies.
• Deliver end-to-end activations and campaigns across all divisions in support of the brand marketing strategy.
• Works closely with the wider business stakeholders to maintain awareness of the progress of projects.
• Holds strong relationships with Retail and Wholesale directors to ensure alignment of brand & retail activations.
• Develop and maintain a sound understanding of project management principles.
• Works closely with the Insight Leads to understand brand health metrics and KPI’s.
• Monitors the impact of campaigns and activations through analysis and insight from multiple sources.
• Takes the lead in defining the KPI’s, forecasts and deliverables for all brand campaigns.
• Manages team members effectively, providing feedback and support to enable high performance.

Senior Brand Manager

Supply Chain

• Arrange and complete all associated import and export paperwork, including creating files, managing data flow on forwarders' shipment management systems, and internal import systems.
• Ensure data accuracy throughout the process.
• Classify goods and advise customs clearance details.
• Verify composition and descriptions on invoices to ensure correct tariffs and duty rates are applied.
• Coordinate delivery bookings between freight forwarders and the Distribution Centre (DC), resolving any queries that arise.
• Calculate landed costs on products, ensuring correct weight/CBM and freight rates are applied, and update core systems accordingly.
• Manage cost price adjustments.
• Code and pass freight invoices to the accounts payable team.
• Run various daily reports to monitor shipment arrivals, chase late Estimated Time of Arrivals (ETAs) with freight forwarders, process costs, ROE, and check unposted costs.
• Work closely with freight forwarders to ensure timely delivery of goods and keep internal systems up to date, providing visibility for product teams to track all orders and manage intake.
• Escalate unresolved queries to the Senior Supply Chain Analyst.
• Provide support to other areas within the supply chain team as needed.

Internal Communications Manager

Senior Brand Manager

Supply Chain Analyst – Global Freight