Risk Strategies Company

Underwriter

• Analyze P&C Insurance policies for completion and to identify gaps in coverage
• Analyze loss runs/claims history and propose appropriate terms & conditions as necessary
• Complete commercial policy intake forms
• Conduct underwriting calls with clients to discuss uninsured, or underinsured risks, and obtain appropriate data for actuarial pricing
• Review policy renewal information, develop and underwrite a renewal position, and provide a quote summary with supporting documentation to be approved for sign-off
• Submit case files for risk analysis reporting, and actuarial pricing
• Review large amounts of information and raw data for accuracy
• Send underwriting documents to clients to support suggested eligible coverages for current policy year
• Explain definitions of Oxford’s various lines of coverages
• Review and coordinate with the Claims Department for underwriting sign-off

Underwriting Specialist

Account Executive

• Serve as the primary relationship lead for assigned customers and maintain strong working relationships with senior customer and carrier representatives.
• Develop and execute customer benefit strategies primarily for Supplemental Disability, Group Life and Disability, and Life insurance with LTC, aligned with customer objectives and workforce needs.
• Lead renewal strategy, carrier negotiations, RFP execution, and final recommendation development for complex life and disability programs.
• Oversee and direct the work of Senior Account Managers, Account Managers, and Benefit Analysts to ensure deliverables are accurate, timely, and aligned with the customer strategy.
• Keep customers informed of industry trends, carrier market developments, and regulatory changes relevant to life, disability, and LTC-related benefits.

Advocate

• Lead the handling of complex and high-severity claims involving Directors & Officers (D&O) Liability, Employment Practices Liability (EPL), Fiduciary Liability, Crime/Fidelity, Professional Liability / Errors & Omissions (E&O), Cyber.
• Review claim notices, demand letters, subpoenas, regulatory investigations, and lawsuits to identify potential insurance coverage.
• Report new matters under all applicable policies and assist clients with preservation of insurance rights.
• Develop and execute claim strategies designed to maximize policyholder recovery.
• Coordinate and manage communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other claim stakeholders.
• Monitor insurer investigations, coverage positions, and claim handling activities to ensure timely and fair claim resolution.
• Negotiate coverage disputes, defense cost advancements, settlements, and allocation issues with insurers.
• Analyze policy language, endorsements, exclusions, and program structures to identify coverage opportunities and potential gaps.
• Provide technical coverage analysis and guidance regarding management liability, professional liability, and cyber insurance policies.
• Support policy placement teams by identifying claim trends and recommending enhancements to policy language and program structure.
• Serve as a primary claims contact for assigned clients and broker teams.
• Build and maintain trusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.
• Conduct claim reviews, stewardship meetings, and claim trend analyses for clients.
• Provide proactive updates regarding claim developments, emerging exposures, and market trends.
• Support new business opportunities by participating in client presentations, RFP responses, and prospect meetings.

Lead Claims Advocate

Account Manager

• Responsible for day-to-day account management, including processing policies/endorsements, invoicing, issuance of certificates of insurance, claims reporting and follow up
• Build courteous and successful relationships with clients, vendors and carriers to improve client retention
• Identify gaps in coverage and consult and advise the client
• Manage the renewal process as needed
• Review internal compliance and client disclosure requirements
• Assist in growing the book of business through account rounding and referrals
• Document renewal, sales, and insurance operations compliance documents into the sales management database and agency management system

Senior Account Manager, Commercial Lines

• Conduct comprehensive needs assessments to identify clients' unique risk profiles and insurance requirements across various lines (e.g., personal lines, specialty coverages, excess liability).
• Cultivate and maintain strong, long-term relationships with a portfolio of high-net-worth individuals and families.
• Develop and present tailored insurance solutions, demonstrating expertise in policy structures, coverage limits, and premium considerations.
• Act as the primary point of contact for clients, providing proactive communication, handling inquiries, and resolving issues efficiently and effectively.
• Collaborate with internal teams, including underwriters, claims adjusters, and other specialists, to ensure seamless client service and optimal outcomes.
• Stay abreast of industry trends, market changes, and new product offerings to provide informed advice and innovative solutions to clients.
• Identify opportunities for cross-selling and up-selling additional insurance products and services to existing clients.
• Participate in new business development activities, including networking and prospecting, to expand the private client portfolio.
• Prepare and deliver client presentations, proposals, and renewal documents with accuracy and professionalism.

Senior Private Client Relationship Manager

• Analyze financial data and prepare accurate reports for management.
• Assist with month-end close processes and reconciliations.
• Ensure compliance with GAAP and internal controls.
• Support budgeting and forecasting activities.
• Collaborate with team members to improve accounting processes.
• Provide insights into financial performance and variances.

Surplus Lines Tax Analyst

• Drive smooth and successful renewals by partnering closely with Account Executives
• Support informed risk placement by drafting loss exhibits and proactively obtaining loss runs
• Ensure clients and partners have timely certificates and proofs of insurance
• Protect data integrity and team efficiency by maintaining precise records
• Uphold service excellence through quality control of insurance program documentation

Commercial Lines Account Manager

Auditor

• Conducts detailed audits of high-complexity claims files to ensure compliance, accuracy, and adherence to company procedures and regulatory requirements.
• Perform in-depth claims file reviews for accuracy and compliance.
• Document findings and provide recommendations for corrective action.
• Identify trends and collaborate with departments to improve claim practices.
• Support audit reporting and analytics.

Health Claims Stop Loss Auditor

Accounting Manager

• Develop and deliver onboarding training for new hires across Insurance Payables or AR/Direct Bill
• Conduct quality reviews of accounting transactional activity
• Support system/process changes and provide monthly metrics
• Act as a subject matter expert for insurance accounting workflows
• Produce training completion reports and collaborate on special projects

Insurance Accounting Trainer – Quality Leader

• Manage an assigned book of business
• Develop long-term relationships with clients
• Respond to day-to-day client inquiries
• Prepare renewals and RFPs
• Facilitate client meetings and maintain quality standards

Employee Benefits Account Manager

Consultant

• Act as the primary claims liaison for assigned clients across multiple lines of coverage (e.g., casualty, property, workers’ compensation, professional liability)
• Provide strategic guidance on claim reporting, claim development, settlement strategy, and resolution
• Advocate for clients in complex, high‑severity, or disputed claims to achieve optimal outcomes
• Ensure insurers, TPAs, and defense counsel adhere to best practices, service standards, and policy obligations
• Analyze claim trends, loss drivers, and reserve adequacy; prepare recommendations to reduce total cost of risk
• Conduct claims reviews and stewardship meetings with carriers and TPAs
• Support renewal and placement efforts with claims insights, loss narratives, and benchmarking
• Assist with coverage interpretation, claims negotiations, and escalation of issues when necessary
• Manage/coordinate fee for service consulting projects
• Partner closely with producers, account executives, and risk management teams to align claims strategies with overall client goals
• Prepare and present claims reports, dashboards, and client‑facing summaries
• Educate clients on claims processes, coverage considerations, and emerging claims issues

Claims Consultant

• Drive smooth and successful renewals by partnering closely with Account Executives to prepare submissions, exposure summaries, proposals, coverage summaries, and binding documentation.
• Support informed risk placement by drafting loss exhibits and proactively obtaining loss runs directly from carriers.
• Ensure clients and partners have what they need by coordinating accurate and timely certificates and proofs of insurance.
• Protect data integrity and team efficiency by maintaining precise, up-to-date records in the system of record.
• Uphold service excellence through quality control of insurance program documentation, including policies, endorsements, audits, and claims.

• Execute assigned service tasks for a book of business with accuracy and efficiency
• Process policy transactions including certificates, endorsements, audits, and invoicing requests
• Maintain accurate and up‑to‑date documentation within the system of record
• Support client deliverables such as proposals, renewal materials, and loss analysis
• Perform initial review and quality checks on quotes and policy documents
• Contribute to team initiatives, retention efforts, and continuous process improvement

Commercial Lines Assistant Account Manager

Bookkeeper

• Responds timely to account team requests in resolving client issues and related questions.
• Assists in producing client proposals, analysis and presentations as may be necessary.
• Assist in managing the billing and receivable activity on specific accounts.
• Establishes, maintains, and updates files, databases, records, and/or other documents for accounts.
• Interacts with senior level managers and clients.
• May participate in client meetings and group presentations.
• Review, prepare and execute bonds.
• Manages open items lists.
• Involved in monitoring and updating renewal action plan or strategy to assist in ensuring compliance.
• Solves problems regarding client issues.
• Conforms to company’s professional standards and procedures to ensure quality service to all clients.
• Performs miscellaneous job-related duties as assigned.

• Conduct safety assessments at client facilities including manufacturing, non-manufacturing occupancies such as hospitals, universities, real estate, retail, and process industries, etc.
• Assist clients in reducing actual and potential losses by recommending, implementing, and improving safety and loss control programs based on loss history, regulations, organizational needs, and industry “best practices”
• Work closely with the claims team and analytics group to review large losses, analyze loss trends, and develop service plan for clients to mitigate future losses
• Manage relationship between insurance company loss control and clients by coordinating visits and service plans
• Work with clients and insurers to review and prioritize insurers’ recommendations.
• Develop creative alternative, cost-effective solutions when possible and assist clients with preparing written responses to insurer risk improvement recommendations
• Review and assist in safety program development for clients as needed
• Write blogs, white papers, and informative summaries on modern technologies or regulation changes
• Develop and present webinars, trainings, seminars on various safety related topics for clients and account team members
• Assist account teams with new business opportunities and renewals

Underwriting Specialist

Account Executive

Lead Claims Advocate

Senior Account Manager, Commercial Lines

Senior Private Client Relationship Manager

Surplus Lines Tax Analyst

Commercial Lines Account Manager

Health Claims Stop Loss Auditor

Insurance Accounting Trainer – Quality Leader

Employee Benefits Account Manager

Claims Consultant

Commercial Lines Account Manager

Commercial Lines Assistant Account Manager

Bookkeeper

Senior Safety Loss Control Consultant