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Lead Claims Advocate
Risk Strategies CompanyLead Claims Advocate managing complex and high-severity claims for an insurance brokerage firm. Support clients with coverage analysis and strategy development across various liability areas.
About the role
Key responsibilities & impact- Lead the handling of complex and high-severity claims involving Directors & Officers (D&O) Liability, Employment Practices Liability (EPL), Fiduciary Liability, Crime/Fidelity, Professional Liability / Errors & Omissions (E&O), Cyber.
- Review claim notices, demand letters, subpoenas, regulatory investigations, and lawsuits to identify potential insurance coverage.
- Report new matters under all applicable policies and assist clients with preservation of insurance rights.
- Develop and execute claim strategies designed to maximize policyholder recovery.
- Coordinate and manage communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other claim stakeholders.
- Monitor insurer investigations, coverage positions, and claim handling activities to ensure timely and fair claim resolution.
- Negotiate coverage disputes, defense cost advancements, settlements, and allocation issues with insurers.
- Analyze policy language, endorsements, exclusions, and program structures to identify coverage opportunities and potential gaps.
- Provide technical coverage analysis and guidance regarding management liability, professional liability, and cyber insurance policies.
- Support policy placement teams by identifying claim trends and recommending enhancements to policy language and program structure.
- Serve as a primary claims contact for assigned clients and broker teams.
- Build and maintain trusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.
- Conduct claim reviews, stewardship meetings, and claim trend analyses for clients.
- Provide proactive updates regarding claim developments, emerging exposures, and market trends.
- Support new business opportunities by participating in client presentations, RFP responses, and prospect meetings.
Requirements
What you’ll need- Bachelor's degree required; insurance certification preferred (e.g., CPCU, AIC)
- JD preferred
- 5-10 years of specialty claims handling experience
- Strong coverage interpretation and litigation management skills
- Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products
- Strong client-facing and relationship management abilities
- Excellent analytical and communication skills.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
- Remote work options
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Claims Strategy DevelopmentPolicy AnalysisCoverage NegotiationRegulatory Investigation ReviewClaims Trend Analysis
Soft Skills
Analytical SkillsCommunication SkillsRelationship Management
Certifications
CPCUAIC