Lead Claims Advocate

Risk Strategies Company

Lead Claims Advocate managing complex and high-severity claims for an insurance brokerage firm. Support clients with coverage analysis and strategy development across various liability areas.

Posted 7/10/2026full-timeRemote • 🇺🇸 United StatesSenior💰 $90,000 - $150,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing complex claims related to Directors & Officers Liability, Employment Practices Liability, and Cyber Insurance, while effectively communicating with clients and stakeholders to ensure optimal claim resolution and policyholder recovery.

Highest-signal resume keywords

Claims Handling ExperienceCoverage InterpretationLitigation ManagementClient Relationship ManagementInsurance Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claims Strategy DevelopmentPolicy AnalysisCoverage NegotiationRegulatory Investigation ReviewClaims Trend Analysis

Soft Skills

Analytical SkillsCommunication SkillsRelationship Management

Certifications & Qualifications

CPCUAIC

Industry Keywords

Directors & Officers LiabilityEmployment Practices LiabilityFiduciary LiabilityCrime/FidelityProfessional LiabilityErrors & OmissionsCyber Insurance

About the role

Key responsibilities & impact

Lead the handling of complex and high-severity claims involving Directors & Officers (D&O) Liability, Employment Practices Liability (EPL), Fiduciary Liability, Crime/Fidelity, Professional Liability / Errors & Omissions (E&O), Cyber.
Review claim notices, demand letters, subpoenas, regulatory investigations, and lawsuits to identify potential insurance coverage.
Report new matters under all applicable policies and assist clients with preservation of insurance rights.
Develop and execute claim strategies designed to maximize policyholder recovery.
Coordinate and manage communications among clients, insurers, defense counsel, coverage counsel, forensic firms, and other claim stakeholders.
Monitor insurer investigations, coverage positions, and claim handling activities to ensure timely and fair claim resolution.
Negotiate coverage disputes, defense cost advancements, settlements, and allocation issues with insurers.
Analyze policy language, endorsements, exclusions, and program structures to identify coverage opportunities and potential gaps.
Provide technical coverage analysis and guidance regarding management liability, professional liability, and cyber insurance policies.
Support policy placement teams by identifying claim trends and recommending enhancements to policy language and program structure.
Serve as a primary claims contact for assigned clients and broker teams.
Build and maintain trusted relationships with risk managers, general counsel, executives, finance leaders, and other client stakeholders.
Conduct claim reviews, stewardship meetings, and claim trend analyses for clients.
Provide proactive updates regarding claim developments, emerging exposures, and market trends.
Support new business opportunities by participating in client presentations, RFP responses, and prospect meetings.

Requirements

What you’ll need

Bachelor's degree required; insurance certification preferred (e.g., CPCU, AIC)
JD preferred
5-10 years of specialty claims handling experience
Strong coverage interpretation and litigation management skills
Strong knowledge of D&O, EPL, Fiduciary, Crime, E&O and Cyber insurance products
Strong client-facing and relationship management abilities
Excellent analytical and communication skills.

Benefits

Comp & perks

Health insurance
401(k) matching
Paid time off
Professional development opportunities
Remote work options