Risk Strategies Company

Auditor

• Conduct detailed audits of high-complexity claims files for compliance, accuracy, and adherence to company procedures and regulatory requirements.
• Perform in-depth claims file reviews for accuracy and compliance.
• Document findings and provide recommendations for corrective action.
• Identify trends and collaborate with departments to improve claim practices.
• Support audit reporting and analytics.

Senior Claims Auditor

Consultant

• Provide expert guidance to higher education institutions on plan design, carrier selection, compliance, and cost containment strategies.
• Assess existing student health insurance programs for both Fully Insured, Self-Funded and recommend improvements based on institutional goals and student needs.
• Assist clients in developing and managing RFPs for student health insurance carriers and third-party administrators.
• Ensure clients remain compliant with ACA, state mandates, and other relevant regulations affecting student health plans.
• Facilitate discussions with university leadership, student affairs, risk management, and finance teams to align insurance strategies.
• Deliver insights on market trends, competitive benchmarking, and emerging models in student health coverage.
• Support institutions during plan transitions, including communication strategies, waiver management, and enrollment processes.

Senior Consultant, Student Health

Account Manager

• Manage daily client service needs for a designated book of business
• Participate in renewal strategy including discussion of the markets to approach
• Manage a renewal book of business, including creation of submissions
• Provide support in drafting exposure gathering information and proposals
• Update the system of record to reflect conversations and policy documentation
• Process monthly, quarterly or annually audits and reports
• Responsible for setting up the policy in the system

Commercial Lines Account Manager

• Manage an assigned book of business and develop long-term relationships with clients
• Respond to day-to-day client inquiries and provide client analytics
• Interface with vendors and key clients internally and externally; create client deliverables
• Ensure quality standards are met and perform essential functions meeting RSC quality and service standards
• Responsible for revenue growth and client expansion on personal book of business
• Support Team Leader and/or Account Executive(s); delegate administrative and analytic tasks to Benefit Analyst and provide coaching and peer review
• Prepare renewals and RFPs; coordinate vendor responses, support negotiations, analyze and spreadsheet proposal results, and develop client presentations
• Set priorities and manage workflow to ensure efficient, timely and accurate processing of account transactions
• Proactively provide client service and identify process improvements within teams

Senior Account Manager, Employee Benefits

• Building and maintaining constructive and effective relationships with internal and external clients by meeting and exceeding service expectations for assigned book of business
• Actively service and retain existing accounts to mitigate client risk and exposure
• Maintain appropriate system records of service, marketing, and policy communications with clients and carriers by documenting and updating electronic files in agency management system
• Respond to client inquiries, service requests and claims issues within established timelines
• Participating in the retention of renewal business
• Execute coverage analysis: enlist assistance of other departments when applicable, notify client of coverage gaps, provide client with quotations for additional coverages, and document our proposal and client’s acceptance/declination
• Interact with Producers and PCS Leaders to make coverage recommendations and engage in account rounding activities
• Market, analyze, negotiate and prepare carrier renewals, including alternative renewal options
• Perform other duties as assigned by PCS Regional Leader as needed

Account Manager, Private Client

Account Executive

• Placement and client management on an assigned book of business and guide the Service team
• Accountable for business development and retention for assigned house accounts
• Manage complex books based on industry specialty, account revenue size and/or coverage complexity
• Implement placement strategy including "Fewer & Stronger" market consolidation initiative
• Negotiate terms and conditions with carriers to secure best outcomes for clients
• Provide client-specific direction to the assigned team to meet client outcomes and RSC E&O mitigation
• Responsible for renewal strategy: markets to approach, claims reviews, gap analysis, coverage specifications, and exposure analysis
• Marketing, negotiation, writing executive summaries, reviewing proposals, and facilitating binding of new and renewal business
• Debrief proposal presentations and create binding instruction recaps for the team
• Draft stewardship reports as agreed with the client
• Provide oversight and direction for loss control services and claims management
• Day-to-day client service: review client contracts, communicate material changes with carriers, understand and communicate service expectations, and serve as escalation point

Account Executive, Commercial Lines

• Senior Private Client Relationship Manager will fulfill an integral role developing cohesive relationships with Risk Strategies' largest and most complex clients and serving as a strategic advisor for coverage related inquiries and analysis.
• Build and maintain constructive and effective relationships with internal and external clients by meeting and exceeding service expectations for assigned book of business.
• Actively service and retain existing accounts to mitigate client risk and exposure.
• Maintain appropriate system records of service, marketing, and policy communications with clients and carriers by documenting and updating electronic files in agency management system.
• Respond to client inquiries, service requests and claims issues within established timelines.
• Participate in the retention of renewal business and drive renewal efforts.
• Execute coverage analysis, notify clients of coverage gaps, provide quotations for additional coverages, and document client decisions in agency management system.
• Interact with Producers and PCS Leaders to make coverage recommendations and engage in account rounding activities.
• Market, analyze, negotiate and prepare carrier renewals, including alternative renewal options.
• Assist leadership with audits and reviews of existing client accounts on an as needed basis.
• Act as an informal or formal mentor for less experienced members of the PCS team.
• Perform other duties as assigned by PCS Regional Leader as needed.

Senior Private Client Relationship Manager

• Provide risk management, loss prevention, and safety services focused on workers’ compensation, general liability, and automobile losses
• Work closely with transportation clients offering safety compliance expertise
• Conduct transportation compliance and risk assessments
• Develop and implement customized solutions to manage exposures and mitigate losses
• Provide advisory and technical support to clients
• Conduct safety assessments at client facilities across various occupancies (manufacturing, hospitals, universities, real estate, retail, process industries)
• Recommend, implement, and improve safety and loss control programs based on loss history, regulations, organizational needs, and industry best practices
• Collaborate with claims and analytics teams to review large losses and analyze loss trends
• Manage relationships between insurers' loss control and clients; coordinate visits and service plans
• Review and assist in client safety program development
• Prepare written responses to insurer risk improvement recommendations and develop cost-effective alternatives
• Create thought leadership content (blogs, white papers) and deliver webinars, trainings, and seminars
• Support account teams with new business opportunities and renewals