Rising Ground

Business Analyst

• Lead the quality improvement process through the analysis and support in creating and implementing corrective actions and improvement plans with program leadership.
• Assist in creating a system to help in collecting, coding, imputing, verifying, and monitoring data.
• Ensure that programs are meeting compliance standards, that specified goals and outcomes are met, and performance quality is maintained.
• Serve as a liaison to NYS Office of Mental Health and advocate on agency behalf as needed.
• Perform monthly case record reviews and billing audits.
• Make recommendations on whether programs need to be on an internal performance improvement plan (PIP).
• Develop and update instruments used to measure programmatic goals and outcomes.
• Ensure timely submission of Corrective Action Plans, internally and to external monitoring agencies.
• Process and input data as needed through various internal and external data collection and reporting systems.
• Assist departments in reporting and determining outcomes through the monthly Quality Improvement Compliance Meeting.
• Assist and guide programs with creating protocols and procedures.
• Collaboration with external monitoring and accreditation agencies.
• Other administrative duties as assigned.

Quality Management Analyst

Counselor

• Connect with 15-20 young people within the project and serve as their primary point of contact throughout their engagement in the program.
• Intentionally and regularly engage all young people in weekly hour-long individual sessions.
• With each young person, co-construct individualized engagement plans and assess and revise the throughout the length of the young person’s engagement with the program.
• On a rotating schedule, be available to help staff at the Teen Hub on the weekend.
• Engage in collaboration and case coordination with all program staff and a vast network of stakeholders.
• Participate in weekly supervision, team meetings, group supervision, and attend other required meetings as required.
• Maintain program records, case files, and funder reports with accuracy and attention to timeliness detail.
• Other duties are required.

Therapist

• Provide clinical intakes, assessments, planning and implementing individual and group psychotherapy
• Conduct clinical intakes of new clients using a trauma-informed approach
• Develop comprehensive treatment and service plan for each client
• Facilitate coordination of services among various agencies; advocate for client to needed services
• Help to eligibilize clients for social security disability, Victim of Crime, and other financial entitlements
• Provide assistance with U-Visas and psychological asylum evaluations as needed
• Maintain client records according to program requirements

Quality Management Analyst

Counselor

Therapist – Social Worker