Salary
💰 $50,000 - $65,000 per year
About the role
- Educate, strategize, and successfully discuss Yelp advertising programs through a high volume of outbound dialing to business owners. This role is 100% phone based and fast-paced by nature.
- You\'ll work one of the following schedules (in your local time), or as otherwise determined by your manager: 7:30 a.m. to 4:30 p.m.; 8:30 a.m. to 5:30 p.m.; or 9:30 a.m. to 6:30 p.m.
- Own and manage a pipeline of clients ranging from dentists to florists to restaurant owners- all organized in our CRM (Salesforce).
- Say goodbye to that dreaded commute! You and your team will work from the comfort of your home to sell advertising to small local businesses on a set Monday to Friday schedule.
- Become an expert in Yelp’s advertising solutions, and provide product recommendations quickly to suit client needs - asking probing questions, overcoming customer objections and rejection will be critical to your success.
- You’ll master quick close techniques to exceed individual goals.
- Successfully navigate the initial call to qualification to close process, ensuring lasting customer satisfaction and potential upsell opportunities.
- Achieve and consistently exceed monthly quotas - strong work ethic and tenacity are key!
- Track and manage your daily goals to ensure results are met. It is a numbers game and you’re here to win.
Requirements
- You have an appetite for learning! You’re keen on turning training and feedback into action and continuous self-improvement- you don’t take rejection personally.
- Multi-tasking is no biggie. You’re confident in navigating between numerous tabs, multiple screens, and using video conferencing tools.
- You’re savvy and can find your way around new tools and software (such as Google Suite & Salesforce).
- You’re naturally curious and like to ask as many questions as it takes to find the answer.
- You’re excited about being part of a team with colleagues from other states, and you find it just as easy to chat with your teammates during a virtual conference as an in-person meeting.
- You are committed to a high standard of integrity and being a teamplayer is important to you.
- You’re determined, a persuasive communicator and resilient— show us your grit!
- You are genuinely curious about people, local businesses, and possess the innate ability to inspire passion in others- you can’t wait to show everyone the value of Yelp.
- You are adaptable and can think on your feet. When faced with new challenges, or tough conversations, failure simply isn’t an option.
- GED/HS Diploma and 2+ years of customer-facing experience OR;
- Bachelor’s Degree
- No fear of the phone and prepared to make a high volume of outbound dials, daily.
- General computer and email proficiency - we use Google Suite and provide a Macbook laptop
- A work environment free of distractions
- Open to feedback and willing to implement for areas of improvement
- Strong, engaging interpersonal skills
- Ability to effectively prioritize tasks and manage independently without oversight
- Must possess current US work authorization