ESG Manager
PwC
Operations Manager
RioCan Real Estate Investment Trust
full-time
Posted on:
Location Type: Hybrid
Location: Barrie • 🇨🇦 Canada
Visit company websiteJob Level
SeniorLead
About the role
- Provide leadership and guidance to Operations Team and Service Providers; establish a collaborative, efficient, inclusive, and safe environment and conduct regular team meetings and coordinate mandatory training sessions
- Collaborate with immediate team and other departments to deliver exceptional tenant experience and support tenant complaint escalations
- Develop and implement protocols to ensure building systems operate efficiently and as per design specifications
- Effectively manage performance of all service contracts including mechanical, electrical, elevators, housekeeping, security services, landscaping, life safety, pest control, and snow removal
- Participate in preparation and implementation of annual operating and capital budgets; conduct heuristic study of building systems to develop comprehensive capital plan and manage expenditures within budget
- Forecast and analyze operational data against KPIs and implement corrective actions
- Assess, develop, and implement energy saving strategies to meet ESG targets and decrease operating cost
- Oversee all preventative and predictive maintenance requirements
- Participate in design and execution of major renovations and tenant construction; review scopes of work and drawings and provide guidance
- Respond to building emergency situations and direct team to ensure occupant safety and asset protection; develop and execute business continuity protocols
- Ensure full compliance to all Environmental Health and Safety regulatory and corporate standards
- Review building procedures and programs and provide recommendations on process improvements
- Oversee all property audits, inspections, and reporting
- Other duties and projects as assigned
Requirements
- Completion of College Diploma or Certificate Program related to Building Systems and / or Commercial Real Estate
- Minimum 7 years of experience in Building Operations and at least 3 years in Supervisory role
- Outstanding Leadership and Customer Service Skills
- Excellent Communication and Active Listening Skills
- Ability to Work Under Pressure and demonstrate Organizational Skills
- Demonstrates Accountability and Sense of Urgency
- Experience in all aspects of the Real Estate Operations and successful implementations of Industry Best Practices
- Strong Technical Background
- Office Tower and Retail experience
- Big Picture Thinker, Positive Mindset, and Team Player
- Stays ahead of Industry Trends
Benefits
- Work / Life Balance: hybrid work model with flexible work hours
- Extra-long weekend with RioCan Cares Day
- Half days before every long weekend in the summer
- Continuing education reimbursement
- Mentorship and leadership development program
- On-demand online learning
- Cross-training opportunities
- Health and dental benefits for you and your family starting on day one
- Healthcare spending account
- Employee family and assistance program
- Virtual healthcare
- Comprehensive retirement program with matching employee contributions in a retirement savings plan
- Pension plan
- Employee unit purchase plan
- Paid time off
- Parental leave top-up
- Various employee discounts
- Employee referral and recognition programs
- Opportunities to participate in community initiatives, committees, and social events throughout the year
- Accommodations for people with disabilities
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
building systemsenergy saving strategiespreventative maintenancepredictive maintenancecapital budgetingperformance managementKPI analysisprocess improvementsemergency response protocolsproperty audits
Soft skills
leadershipcustomer servicecommunicationactive listeningorganizational skillsaccountabilitysense of urgencyteam playercollaborationproblem-solving
Certifications
College DiplomaCertificate Program in Building SystemsCertificate Program in Commercial Real Estate
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