Professional Services Director
Rimini Street
full-time
Posted on:
Location Type: Hybrid
Location: Tokyo • Japan
Visit company websiteExplore more
Job Level
About the role
- Collaborate with several teams and entities to identify, structure, position, and monitor Professional Services across a wide number of customers and platforms.
- Resolve high demand solutions through bringing full suite of Rimini capabilities along with applicable professional experiences.
- Represent a key innovation channel which shapes value propositions into offerings.
- Maintain executive relationships with key customer leadership.
- Develop Account Plans for Strategic Customers focused on developing Professional Services and Rimini Street Solutions.
- Lead and Develop Business Cases to substantiate recommendations.
- Lead focused and prescriptive Road-Mapping discussions with Clients.
- Demonstrate skills in Consultative Selling approach to business development.
- Engage with Professional Services Delivery leadership to scope and estimate projects.
- Collaborate with Professional Services leadership to engage in continuous improvements.
Requirements
- 15+ years of experience with leading Consulting Services within the ERP Software Industry
- 10+ years establishing, developing and leading professional services
- Aware of and experience in guiding through Information Security risks
- Proven experience is scoping ERP Projects and designing solutions for clients
- Knowledge of large ERP products as well as known databases like Oracle, DB2, Hana, SQL, etc
- Proven experience in ERP application support as well as ERP software factories
- Awareness of or experience with public clouds product (e.g. AWS, Azure and GCP as well as private cloud providers with global and local scale)
- Experience in Pre-sales being able to build business plans including revenue projections, expenses, present and future value calculations
- Demonstrated experience in developing proposals and presenting solutions to clients
- Excellent fluency in English and Japanese - both written and verbal.
- Superb trouble-shooting skills and tenacity in problem solving
- Passionate focus on customer support and the ability to build long term, successful working relationships with Clients
- Ability to assist in pre-sales efforts and clearly articulate value for the client (hard savings, soft savings, revenue increase and brand good will)
- Knowledge of ERP Industry Solutions
- Knowledge of any Country Specific Solutions
- Solution selling trained and / or certified.
Benefits
- Compensation, bonuses, and benefits to match the skills of our top-performing team members.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ERP SoftwareConsulting ServicesInformation SecurityERP Project ScopingSolution DesignOracleDB2HanaSQLPublic Cloud
Soft Skills
Consultative SellingProblem SolvingCustomer SupportRelationship BuildingCommunicationLeadershipCollaborationBusiness DevelopmentProposal DevelopmentPresentation Skills
Certifications
Solution Selling Certification