Right Side Up

Product Designer

• Design intuitive and visually compelling user experiences across web and mobile
• Create wireframes, prototypes, and high-fidelity designs
• Conduct user research and usability testing to inform design decisions
• Collaborate with product, engineering, and marketing teams to bring designs to life
• Optimize user flows and interfaces to improve engagement and conversion
• Develop and maintain design systems and component libraries
• Translate business and user needs into effective design solutions
• Iterate on designs based on user feedback and performance data

UX/UI Design Consultant

Account Manager

• Oversee a portfolio of clients to ensure talent delivery meets expectations, monitoring communications, outputs, and joining client calls as needed.
• Proactively check in with clients to gather program and talent feedback, identify potential risks, and pinpoint opportunities for additional support that may warrant an upsell or cross-sell discussion.
• Ensure clients have the appropriate mix of resources (talent, hours, expertise) to support their goals, guiding transparent, client-first conversations as needs evolve.
• Act as the primary escalation point for client concerns, guiding resolution and ensuring issues are addressed in a timely, constructive manner.
• Serve as a strategic thought partner to clients by sharing industry insights, best practices, and emerging affiliate and influencer trends to help inform decision-making across the customer journey.
• Conduct regular check-ins with affiliate talent supporting your client portfolio to ensure they are engaged, supported, and set up for success.
• Provide timely feedback and coaching when gaps in knowledge or execution are identified, directing talent to proven strategies, resources, and best practices.
• Ensure talent maintains clear, consistent communication with clients, including program status updates, documentation, and visibility into the value of their work.
• Guide talent on RSU client management processes, including managing hours, time off, and the use of internal resources and documentation.
• Monitor overall client portfolio health across client satisfaction, talent stability, and delivery quality, flagging concerns and improvement opportunities as needed.
• Maintain accurate client contact records and talent profiles, noting changes in skillsets, availability, or engagement status within RSU’s internal tools.
• Collaborate closely with the Partnerships leadership team to surface trends across clients and talent that may impact delivery, quality, or broader business needs.
• Monitor talent utilization across your client portfolio, flagging over- or under-capacity scenarios with rationale and recommendations.
• Support the vetting of new talent for clients in your portfolio, partnering with Talent leadership to define the ideal consultant profile aligned to client goals.
• Participate in prospective client calls as needed to provide affiliate knowledge and perspective.
• Stay current on industry trends and emerging partners, maintaining a working knowledge of affiliate and influencer platforms.
• Support firm-building efforts through documentation and process development, leveraging tools to drive efficiency, scalability, and consistency across engagements.

Client Lead, Partnerships – Affiliate

Events

• Own our overall events strategy, planning and executing best-in-class events (both virtual and in-person) that will resonate with our target audience to drive brand awareness, build trust, and generate pipeline
• Collaborate with cross-functional teams and external partners to build and maintain a robust events calendar that aligns with business objectives
• Manage events from end to end with operational and logistical excellence, including all planning, promotion, stakeholder communications, asset/collateral creation, day-of execution, attendee follow-up coordination, and reporting
• Work with internal and external partners to secure high quality speakers, panelists, and workshop facilitators who are thought leaders in their respective areas of expertise
• Uplevel our current webinar strategy by increasing the volume, diversifying our topic mix, expanding our reach, elevating the attendee experience, exploring new technologies, streamlining processes, and pursuing strategic partnerships
• Organize in-person events we host such as panels, fireside chats, and informal meetups to showcase our expertise as well as cultivate and nurture relationships with our target audience
• Oversee our participation as attendees at other events, including speaking opportunities and sponsorships, and work with stakeholders to manage all logistics and planning for each opportunity
• Measure and analyze event program performance, optimizing our strategy to deliver on KPIs
• Stay up-to-date on the latest growth marketing news and trends to build a relevant, impactful event calendar

UX/UI Design Consultant

Client Lead, Partnerships – Affiliate

Senior Event Marketing Manager