Rigaku

General

• Perform preventive maintenance and basic service on TXRF, XRF, and XRD systems
• Install, maintain, and repair analytical X-ray equipment and related devices
• Troubleshoot systems on-site using a Digital Voltmeter (DVM)
• Qualify instruments after service repairs by executing operational and performance protocols
• Make travel arrangements and generate individual expense reports
• Secure customer acceptance of preventive maintenance or repair work
• Coordinate customer WebEx sessions, phone support, and lab or fab facility inspections
• Attend certified Rigaku product training at the Rigaku factory
• Communicate and work closely with service/support centers
• Travel extensively Monday through Friday, with possible weekend and holiday work, to support scientific and industrial clients

Analytical X-ray Systems Specialist, XRF

• Based in Albany, New York area but may travel to customer locations throughout the United States to service and maintain customer Analytical X-ray Equipment and associated devices.
• Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment.
• Install and modify system software as needed for equipment applications
• Customer phone assistance for preliminary troubleshooting and diagnostics
• Perform Customer training on the alignment and use of their Analytical Systems
• Complete installations of X-ray Generators, Optics, Detections Devices and troubleshooting, maintenance and repair of same.
• Complete and submit a weekly report to the service manager regarding customer problems.
• Complete and submit Service Reports using Rigaku service database on all service work performed
• Maintain and update Customer Profiles as changes occur to customer equipment
• Complete and submit weekly expense reports to the service manager
• Ability to work in a clean room environment.
• International travel to Rigaku’s factories in Japan and other locations may be required to learn new techniques and service methods associated with Rigaku systems.

Analytical X-ray Systems Specialist, XRF

Analytical X-ray Systems Specialist, Semi