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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in troubleshooting, repairing, and maintaining Analytical X-ray Equipment, with a strong focus on customer training and support. Proficient in system software installation and modification, ensuring optimal equipment performance and customer satisfaction.
Highest-signal resume keywords
Troubleshooting Analytical X-ray EquipmentRepairing Electronic and Mechanical ProblemsInstalling System SoftwareCustomer Training on Analytical SystemsService Reporting Using Rigaku Database
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
TroubleshootingRepairingInstallingModifying System SoftwareCustomer AssistanceX-ray GeneratorsOpticsDetection DevicesThin Film ExperienceMetrology Experience
Soft Skills
Customer ServiceCommunicationProblem Solving
Tools & Technologies
Rigaku Service Database
Certifications & Qualifications
Associate Degree in Electronics EngineeringValid Driver’s LicenseValid Passport
Industry Keywords
Analytical X-ray EquipmentClean Room EnvironmentSecurity ClearanceService Experience
Tech Stack
Tools & technologiesRay
About the role
Key responsibilities & impact- Based in Albany, New York area but may travel to customer locations throughout the United States to service and maintain customer Analytical X-ray Equipment and associated devices.
- Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment.
- Install and modify system software as needed for equipment applications
- Customer phone assistance for preliminary troubleshooting and diagnostics
- Perform Customer training on the alignment and use of their Analytical Systems
- Complete installations of X-ray Generators, Optics, Detections Devices and troubleshooting, maintenance and repair of same.
- Complete and submit a weekly report to the service manager regarding customer problems.
- Complete and submit Service Reports using Rigaku service database on all service work performed
- Maintain and update Customer Profiles as changes occur to customer equipment
- Complete and submit weekly expense reports to the service manager
- Ability to work in a clean room environment.
- International travel to Rigaku’s factories in Japan and other locations may be required to learn new techniques and service methods associated with Rigaku systems.
Requirements
What you’ll need- Associate degree in Electronics Engineering (or equivalent training minimum)
- Valid Driver’s License
- Valid Passport
- Previous Service Experience would be highly desired.
- Ability to obtain security clearance to customers and governmental facilities required.
- Previous Thin Film and Metrology experience would be an asset.
Benefits
Comp & perks- Health, Dental, Vision
- STD, LTD
- Life insurance
- Section 125 flexible spending accounts
- 401(k) plan