RIEDEL Communications

Operations

• Oversee daily site operations and ensure compliance with all safety and company standards
• Lead and motivate an interdisciplinary team
• Plan and manage event logistics, schedules, and staffing to ensure seamless execution
• Approve and monitor project plans, budgets, and deliverables
• Maintain RIEDEL’s technical inventory and coordinate project readiness
• Review contracts, manage on-site communication, and provide bi-weekly progress reports
• Act as the primary liaison between local teams, management, and clients
• Identify risks, troubleshoot issues, and ensure projects are delivered on time and within budget

Operations Manager – Managed Technology

Supply Chain

• Packaging products for safe and secure transport to the recipient
• Organizing, loading, and unloading inventory in the warehouse
• On-the-job training on building digital intercom matrix systems
• Install software licenses and firmware on intercom panels, frames, and antennas
• Assemble and organize equipment exhibits for broadcast and production trade shows and demos
• Facilitate communication between sales and distribution stages to promote a healthy, efficient supply chain
• Reviewing purchase orders and shipping documents to ensure accuracy
• Help facilitate communication between sales, distribution, and customers
• Performing inventory counts
• Liaise with clients to provide information, service and support related to the role
• Liaise with transportation providers to ensure prompt and proper movement of shipments
• Making special shipping arrangements as necessary
• Ensuring that distribution and shipment deadlines are met
• Following existing processes and procedures
• Ensuring that the quality of all services provided meets the required standards
• Ensure high levels of customer satisfaction through excellent customer service
• Replying to vendors and customers’ requests in a timely manner
• Keep up to date with product information
• Follow all company policies and procedures

Logistics Coordinator

Pre-sales Engineer

• Du erkennst neue Technologien und Trends und leitest daraus Handlungsempfehlungen für unsere Key Accounts ab.
• Du unterstützt den Vertrieb auf der technischen Seite und trägst aktiv zum Erfolg unserer Projekte bei.
• Du gestaltest unsere technische Ausrichtung durch eigene Ideen mit.
• Du pflegst Beziehungen zu Technologiepartnern und Herstellern und baust dein Netzwerk kontinuierlich aus.
• Du erstellst technische Beiträge für Angebote, Ausschreibungen und Kundenpräsentationen.

Pre-Sales Consultant, IT-Security

Events

• Architecture, development and integration of systems for the broadcast and event industry, with a focus on drones and their use in various application areas
• Planning and application of drones, camera systems, and 5G technology in complex technical environments
• Creation of technical concepts and specifications for drone deployment
• Collaboration with development teams, project management, and clients to implement innovative solutions
• Analysis of existing systems and Adoption of innovative technologies (AI and more)
• Continuous optimization of system architecture

Freelance System Architect – Airborne Systems, Media Broadcast, Live Events

Manager

• Apply for and coordinate frequencies with international regulatory authorities for global events
• Develop customized frequency plans taking into account customer requirements, technical specifications, and regulatory provisions
• Analyze international frequency regulations and identify solutions for specialized applications
• Develop solutions for budgeting and strategic decision-making
• Serve as a liaison between authorities, project management, and customer project teams
• Ensure comprehensive documentation and drive quality assurance and process optimizations
• Support troubleshooting and fault resolution during ongoing operations

Frequency Manager

Sales

• Sales of Riedel products and services with a focus on international live productions / Managed Sports Services
• Systematic maintenance of existing customers and sustainable acquisition of new customers
• Independently identify potential customers and manage tenders
• Comprehensive support and management of project sales and execution processes for new and existing projects
• Through relationship management and strong product expertise, you contribute to increasing Riedel’s market share
• From acquisition to implementation and acceptance, you are the constant point of contact for your customers and for the account managers

Sales Manager – Live Sport Solutions

Inside Sales

• Identification and acquisition of new customers through qualification analyses of business potentials
• Processing of inbound inquiries
• Outbound lead generation
• Preparation of quotations
• Management of data in CRM
• Interface to national and international colleagues and customers
• Keeping track of sales and generate reports that cover sales forecasting, goals, and results

Internal Sales Manager

Administration

• Dual study program at FHDW University of Applied Sciences in Mettmann with practical training across all commercial/business departments at Riedel
• Supporting all company processes from a business management perspective
• Working in our technical departments such as Quality Management, Production, Logistics and Project Management
• Opportunity for a semester abroad
• Contributing to our projects at national and international events — including on-site
• Program duration approx. 7 semesters, leading to a B.A. degree
• Introduction day and Welcome Week for new trainees

Dual Degree Program in Business Administration

• Sales of Riedel products and services with a focus on international live productions / Managed Sports Services
• Systematic maintenance of existing customers and sustainable development of new customers
• Independently identifying potential clients and managing tenders
• Comprehensive support and management of the project sales and execution process for new and existing projects
• Contributing to the expansion of Riedel’s market share through relationship management and product expertise
• Acting as the primary point of contact for customers and Account Managers from acquisition through implementation and final acceptance

Sales Manager – Live Sports Solutions

Human Resources

• Administer and optimize SAP SuccessFactors (with a focus on Employee Central)
• Ensure the quality and integrity of employee and organizational master data
• Create reports, dashboards and queries to support data-driven decision making in HR
• Support the implementation of functional requirements and take on project-related tasks
• Drive the further development of the HR system landscape and ensure 2nd level support
• Develop guidelines for collaboration between the business/HR side and internal IT, and for managing external service providers within IT governance

HR IT In-house Consultant – SAP SuccessFactors EC

• You focus on sales, market share growth, and sales tracking to achieve your assigned territory sales quota
• You continuously evaluate market trends and gather competitive intelligence that influences regional sales growth, profitability, and future product potential.
• You coordinate product demonstrations, evaluations, and proof-of-concept demos together with the Technical Services Department.
• You provide sales and product training for Riedel’s resellers and regularly coordinate end-user training sessions such as “Riedel Tuesday” with the Technical Services Department.
• You sell to end users and determine based on customer preference whether orders are fulfilled directly or through partners.
• You lead sales presentations with customers and channel partners.
• You meet assigned targets for profitable sales volume and strategic objectives within your accounts.
• You track your sales pipeline, bookings, and performance metrics against quota.
• You leverage strategic relationships and business partnerships to drive revenue.
• You represent Riedel at regional trade shows.
• You manage, develop, and maintain productive relationships with key stakeholders within all customers in your region.
• You proactively assess, clarify, and validate customer needs on an ongoing basis.
• You coordinate the involvement of internal teams including support, service, and management resources to meet customer expectations.
• You align corporate resources, including technical, service, and support teams, to achieve shared customer objectives.

Regional Sales Manager – Italy

• Frequenzen beantragen und koordinieren in Zusammenarbeit mit internationalen Behörden für globale Events
• maßgeschneiderte Frequenzpläne erstellen unter Berücksichtigung von Kundenanforderungen, technischen Spezifikationen und regulatorischen Vorgaben
• internationale Frequenzregelwerke analysieren, um passende Lösungen für Spezialanwendungen zu finden
• Abstimmung mit internen Teams, Behörden und externen Dienstleistern, wenn nötig
• Lösungsansätze entwickeln, die als Basis für Budgetplanungen und strategische Entscheidungen dienen
• Schnittstelle zwischen Behörden, Projektmanagement und Kundenprojektteams fungieren
• lückenlose Dokumentation sicherstellen und Qualitätssicherung sowie Prozessoptimierungen voranbringen
• Frequenzzuweisungen dokumentieren und Einhaltung nationaler und internationaler Vorschriften sicherstellen
• Unterstützung bei Fehleranalysen und Störungsbehebung während des laufenden Betriebs

Frequenzmanager

Marketing

• You provide operational support to the Head of Marketing by creating professional presentations
• You independently prepare and follow up meetings and reliably take minutes
• You act as a central point of contact within Marketing, consolidating information
• You ensure smooth coordination between the involved departments
• You actively contribute to the operational management of national and international events
• Specifically trade fairs, including travel planning, vendor coordination, and material logistics
• You are also responsible for post-event follow-up and performance evaluation
• You further develop our digital knowledge management by administering collaboration tools
• You strengthen team culture by planning internal projects such as anniversaries, team events, and onboarding processes

Marketing Team Assistant

• Hold overall responsibility for technical management and standards for RIEDEL technology within the motorsport segment
• Support the development and innovation of our technical standards for one of our largest projects
• Plan, implement, and operate communications, signaling, and intercom infrastructures for all racing events
• Coordinate and technically integrate Riedel systems
• Monitor system performance, analyze errors, and quickly troubleshoot issues during events
• Provide disciplinary leadership for the on-site technician team during series production
• Develop and implement onboarding strategies and training programs
• Participate in budget and workforce planning
• Take responsibility for employee development and performance management
• Oversee technical preparations, tests, and approvals before the season starts and throughout the series
• Facilitate coordination between engineering, project management, and the experts team
• Plan resources, shift schedules, and worldwide deployment of teams

Manager, Motorsport F1

• Architecture, development, and integration of systems for the broadcast and events industry, with a focus on drones and their deployment across various use cases
• Planning and deployment of drones, camera systems, and 5G technology in complex technical environments
• Creation of technical concepts and specifications for drone operations
• Collaboration with development teams, project management, and clients to implement innovative solutions
• Analysis of existing systems and adoption of emerging technologies (AI and more)
• Continuous optimization of the system architecture