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Operations Manager – Product Sales
RIEDEL CommunicationsOperations Manager overseeing logistics and order management for Riedel Communications' Product Division. Leading teams and ensuring operational excellence in a technology-driven environment.
Tech Stack
Tools & technologiesERP
About the role
Key responsibilities & impact- Oversee all regional operational activities — including Order Management, Logistics, Purchasing, and general office operations.
- Lead and develop the Order Management and Logistics teams, ensuring accountability, clarity, and operational excellence.
- Manage all aspects of logistics, including domestic and international shipments, freight forwarding, and carrier coordination.
- Oversee purchasing and vendor relationships, including freight partners, suppliers, and operational service providers.
- Maintain smooth daily office operations and effective communication between Sales, Service, Finance, and HQ teams.
- Assist Finance and Controlling teams with purchase order management, basic cost analysis, invoice approvals, budget inputs, and reconciliation of expenses.
- Develop, track, and report on KPIs for the Operations team to align performance with organizational goals.
- Ensure compliance with applicable U.S. and international regulations, including Customs, import/export rules, and documentation accuracy.
Requirements
What you’ll need- 5+ years of experience in operations, logistics, or order management — ideally within a technology, manufacturing, or broadcast-related company.
- 3+ years in a leadership role managing cross-functional operational teams.
- Working knowledge of operational finance, budgeting processes, and basic financial controls.
- Solid understanding of supply chain logistics, including international shipping and freight coordination.
- Experience with ERP systems (Navision, SAP strongly preferred).
- Strong organizational, analytical, and problem-solving skills.
- Excellent communication skills; comfortable working with global teams across time zones.
- Proficient in Microsoft Office and collaboration platforms.
Benefits
Comp & perks- Health insurance
- 401(k) matching
- Paid time off
- Flexible working hours
- Professional development opportunities
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Order ManagementLogisticsPurchasingSupply Chain LogisticsFinancial ControlsKPI DevelopmentCost AnalysisBudgetingInternational ShippingFreight Coordination
Soft Skills
Organizational SkillsAnalytical SkillsProblem-Solving SkillsCommunication Skills