
Strategic Account Manager – Public Sector
Ricoh UK
full-time
Posted on:
Location Type: Hybrid
Location: Montreal • Canada
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About the role
- Build strong relationships with key stakeholders.
- Identify the client’s business initiatives and explain, from Ricoh’s perspective, how services can lead to the desired business outcomes.
- Use consultative selling techniques with an emphasis on customer value and return on investment.
- Prospect and develop new clients, including planning and conducting introductory meetings both virtually and in person.
- Research and understand alignment between ministries and agencies, initiatives, policies, and client types.
- Collaborate with peers, including supporting advisors and specialists to design solutions that drive transformation suited to the client’s complex environment.
- Present strategic prospecting plans that incorporate stakeholder feedback, including input from managers, advisors, operations, legal, and support teams.
- Manage complex contract negotiations and act as an intermediary with the legal team and senior leadership.
- Review complex public sector requests for proposals (RFPs) and lead Ricoh’s response.
- Use Salesforce to manage account activities, opportunity pipeline progress, and forecasts.
Requirements
- Postsecondary degree (preferably in business).
- Experience in a business-to-business (B2B) environment, IT, or consultative sales (preferably within the public sector).
- Established relationships and contacts within the Quebec public sector market.
- Excellent verbal and written communication skills, including strong reporting and forecasting abilities.
- Valid driver’s license and reliable vehicle required (and auto insurance in accordance with Ricoh policy).
Benefits
- Choose the health, dental, life, and disability insurance coverage that best meets your needs.
- Contribute to your financial security with Ricoh Canada’s retirement plan, including company-matching contributions.
- Further your education with tuition assistance programs available to team members.
- Enjoy paid vacation and annual paid time off.
- Access many additional benefits to support your health, well-being, and ongoing personal and professional development.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
consultative sellingcontract negotiationreportingforecastingbusiness-to-business (B2B) salespublic sector RFP response
Soft Skills
relationship buildingcommunicationcollaborationstakeholder managementstrategic planning
Certifications
postsecondary degree