Commercial Director
Richmond Pharmacology
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- The main purpose of the Commercial Director is to drive sustainable commercial growth in line with the company’s other strategic objectives to enhance Richmond Pharmacology’s reputation as a leading clinical research organisation and ensure the company’s revenue and other key financial objectives are met.
- Develop and execute a comprehensive company commercial strategy, in conjunction with the Founders and other Directors as appropriate.
- Ensure commercial development is focused on both existing services and the development and growth of new services across existing and new markets.
- Ensure commercial plans align with regulatory requirements and industry standards for clinical research.
- Ensure the company meets its net revenue and reputation objectives.
- Lead business development efforts that create mutual benefits for both new and existing sponsors and services.
- Develop and implement additional service offerings within Richmond Pharmacology’s clinical research portfolio to create new revenue streams, enhance sponsor value, and strengthen competitive differentiation in the CRO market.
- Build strategic partnerships with pharmaceutical companies, biotech firms, research companies, and other complementary CROs.
- Oversee proposal development, bid defence, and pricing strategies to maximise win rates, profitability, and reputation.
- Provide strategic leadership and governance over Richmond Pharmacology’s key accounts, ensuring strong sponsor relationships, adherence to contractual obligations, and optimisation of revenue and new studies from existing sponsors.
- Direct negotiation and execution of complex clinical trial agreements, master service agreements, and confidentiality agreements.
- Collaborate with clinical project management and clinical operations teams to meet sponsor expectations and financial objectives.
- Monitor, and if necessary, influence project margins, resource allocation, and timelines to maintain commercial performance.
- Ensure all deviations from the original contracts are actively managed to enable financial and reputation objectives to be met.
- Lead and develop high-performing commercial teams across business development and commercial contract/project management.
- Establish KPIs and reporting frameworks for commercial performance and sponsor satisfaction.
- Provide strategic input to the executive team on market dynamics, pricing models, and service innovation.
- Visibly champion process improvement initiatives, contributing to the development and implementation of best practices, standard operating procedures, and tools that enhance efficiency and effectiveness.
Requirements
- Vast Experience of progressive commercial leadership in a similar industry
- At least 5 years in senior roles with direct responsibility for revenue generation and strategic commercial planning
- Demonstrated success in securing large-scale clinical trial contracts and long-term strategic partnerships with global sponsors
- Experience in developing and executing global business development strategies, including pricing models and bid defence
- Strong network within pharmaceutical, biotech, and healthcare sectors
- Advanced skills in negotiating complex clinical trial agreements, master service agreements, and confidentiality agreements
- Ability to manage financial forecasting, budgeting, and profitability analysis for multi-million-pound projects
- Familiarity with risk management practices in clinical research contracting
- Proven ability to lead and develop multidisciplinary teams across business development and contract management
- Strong stakeholder management skills, including interaction with boards, investors, and regulatory bodies
- Track record of driving cultural change.
Benefits
- Private Medical
- Private Dental
- Pension
- 25 days Annual leave plus bank holidays
- Many more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
commercial strategy developmentbusiness developmentrevenue generationfinancial forecastingbudgetingprofitability analysisnegotiation of clinical trial agreementspricing modelsbid defencerisk management
Soft Skills
leadershipstakeholder managementteam developmentstrategic inputprocess improvementcultural changecommunicationcollaborationrelationship buildingperformance management