Richmond Pharmacology

Director

• The main purpose of the Commercial Director is to drive sustainable commercial growth in line with the company’s other strategic objectives to enhance Richmond Pharmacology’s reputation as a leading clinical research organisation and ensure the company’s revenue and other key financial objectives are met.
• Develop and execute a comprehensive company commercial strategy, in conjunction with the Founders and other Directors as appropriate.
• Ensure commercial development is focused on both existing services and the development and growth of new services across existing and new markets.
• Ensure commercial plans align with regulatory requirements and industry standards for clinical research.
• Ensure the company meets its net revenue and reputation objectives.
• Lead business development efforts that create mutual benefits for both new and existing sponsors and services.
• Develop and implement additional service offerings within Richmond Pharmacology’s clinical research portfolio to create new revenue streams, enhance sponsor value, and strengthen competitive differentiation in the CRO market.
• Build strategic partnerships with pharmaceutical companies, biotech firms, research companies, and other complementary CROs.
• Oversee proposal development, bid defence, and pricing strategies to maximise win rates, profitability, and reputation.
• Provide strategic leadership and governance over Richmond Pharmacology’s key accounts, ensuring strong sponsor relationships, adherence to contractual obligations, and optimisation of revenue and new studies from existing sponsors.
• Direct negotiation and execution of complex clinical trial agreements, master service agreements, and confidentiality agreements.
• Collaborate with clinical project management and clinical operations teams to meet sponsor expectations and financial objectives.
• Monitor, and if necessary, influence project margins, resource allocation, and timelines to maintain commercial performance.
• Ensure all deviations from the original contracts are actively managed to enable financial and reputation objectives to be met.
• Lead and develop high-performing commercial teams across business development and commercial contract/project management.
• Establish KPIs and reporting frameworks for commercial performance and sponsor satisfaction.
• Provide strategic input to the executive team on market dynamics, pricing models, and service innovation.
• Visibly champion process improvement initiatives, contributing to the development and implementation of best practices, standard operating procedures, and tools that enhance efficiency and effectiveness.