IT Specialist, Administrator
Rhino Entertainment
full-time
Posted on:
Location Type: Hybrid
Location: St. Julian's • Malta
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About the role
- Provide first and second line support for on-site and remote users
- Manage secure onboarding, offboarding, and internal role changes
- Administer and manage identity platforms, including:
- - JumpCloud
- - Microsoft 365 / Azure Active Directory
- - Google Workspace
- Maintain SLA-driven ticket handling via Jira Service Management or similar
- Troubleshoot hardware, OS, SaaS, and identity-related issues
- Support Windows, macOS, and Linux environments
- Administer JumpCloud as a central directory and device management platform
- Manage user lifecycle across Google Workspace, Microsoft 365, and other SaaS platforms
- Enforce least privilege and role-based access control
- Implement and maintain:
- - MFA and SSO integrations
- - Conditional access policies
- - Device compliance rules
- Conduct periodic access reviews and support audit requirements
- Ensure secure and fully documented termination processes
- Deploy and manage endpoint security solutions, including CrowdStrike
- Monitor endpoint alerts and escalate security incidents appropriately
- Enforce disk encryption, patching, and secure configuration baselines
- Implement MDM and device policies through JumpCloud and/or Intune
- Standardise workstation builds and automate device provisioning
- Maintain structured asset inventory and lifecycle tracking
- Support LAN, Wi-Fi, VPN, and remote access environments
- Work with firewalls, switches, and network equipment
- Support network segmentation and secure access architecture
- Assist in log monitoring and diagnostics
- Collaborate with DevOps on infrastructure hardening and improvements
- Automate user provisioning and deprovisioning workflows
- Improve IT processes through scripting and tool optimisation
- Contribute to reducing manual operational overhead
- Evaluate and implement new IT and security tools
- Apply IT security best practices aligned with regulated environments
- Maintain audit-ready documentation
- Support internal and external audit processes
- Assist in risk remediation and control implementation
- Maintain documentation in Confluence or similar
- Develop standard operating procedures and security guidelines
- Provide user training on security best practices
- Contribute to policy enforcement and awareness initiatives
Requirements
- 3+ years experience in a similar role
- Strong hands-on experience with:
- - Google Workspace
- - Microsoft 365 / Azure AD / JumpCloud
- - CrowdStrike or equivalent EDR solution
- Experience managing hybrid and remote workforce environments
- Good understanding of networking fundamentals (VLANs, VPN, firewalls)
- Experience with endpoint hardening and device compliance enforcement
- Experience in regulated or compliance-driven environments
- Strong troubleshooting and analytical skills
- Ability to prioritise based on business impact and risk
Benefits
- Competitive salary based on your knowledge & experience
- Quarterly performance bonus split on personal objectives and company performance
- €500 Yearly Wellness & Mindfulness allowance to support an active lifestyle
- Flexibility & a work-life blend through our Hybrid Working environment
- Work from anywhere with our 30 days “overseas working”
- Diverse, dynamic, fun environment with happy and helpful colleagues
- Learning & Development opportunities to invest in your personal development
- Fresh fruit, healthy snacks & food are available at the office everyday - and of course, good tea & coffee
- Free parking, table tennis, lounge area, plenty of meeting rooms and sea views at our ergonomic office
- Regular social events to strengthen long lasting relationships
- Enjoy a “Me Day” on your birthday
- Paid time off, including extra days for special life events
- AXA Private Hospital & Dental Insurance Coverage
- Form an active part of our talent acquisition, with our Referral Bonus
- And to top it off, a great culture!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
endpoint securityidentity managementdevice compliancenetwork segmentationscriptingMFASSOuser provisioningtroubleshootinganalytical skills
Soft Skills
collaborationprioritizationcommunicationuser trainingpolicy enforcement