Rhapsody

Product Marketing

• Lead segment-specific GTM strategy across Rhapsody solutions, grounded in ICP needs, buying triggers, and competitive differentiation.
• Build compelling, value-based messaging that stands up to technical and executive scrutiny, especially around data governance, reliability, and outcomes in AI-enabled workflows.
• Partner with Demand Gen to optimize how buyers discover Rhapsody through search + AI answer engines, communities, partners, and third-party validation.
• Deliver the enablement system (talk tracks, decks, competitive battlecards, demo narratives, use-case proof) that improves win rates and accelerates deal cycles.
• Own product launches end-to-end, from narrative to commercialization checklist to field readiness and drive adoption post-launch.
• Run customer/market programs (win-loss, competitive intel) focusing on how AI is changing decision criteria, data expectations, and risk tolerance.
• Systematically analyze buying criteria and objection patterns; iterate messaging, proof, and enablement to improve win rates.
• Own pricing/packaging strategy for target segments; adapt to new AI-era value drivers (speed-to-value, automation, reduced rework, risk reduction).
• Partner with Growth/Content to build full-funnel campaigns tied to measurable pipeline and conversion outcomes.
• Define KPIs, dashboards, and learning loops to improve GTM effectiveness over time.

Senior Director, Product Marketing

Architect

• Serve as technical and project management lead for assigned Professional Services projects
• Lead integration strategy architecture, design, and implementation across complex client environments
• Develop, test, and implement application integrations in alignment with defined scope and client requirements
• Manage project scope, timeline, and client communication with minimal supervision
• Identify and mitigate technical risks and delivery issues proactively
• Ensure smooth transition to support at project completion
• Serve as a technical resource for support, sales, marketing, training, and product management teams on an as-assigned basis
• Act as liaison between the sales accounts team and product end-users, ensuring awareness of opportunities, risks, and overall customer satisfaction
• Participate in product QA testing and feedback cycles to support continuous product improvement
• Contribute to Professional Services Continuous Improvement initiatives as requested
• Participate in formal education program curriculum development, content creation, training delivery, and certification evaluations as needed
• Demonstrate advanced and consistent use of AI tools to improve personal delivery efficiency, including integration design, technical documentation, risk identification, and client communications
• Actively share AI best practices, workflows, and lessons learned with peers and junior staff
• Identify opportunities where AI-assisted approaches can improve integration design, testing, or implementation workflows and bring recommendations to PS leadership
• Contribute proven AI-driven efficiency improvements to the PS knowledge base

Senior Rhapsody Integration Architect

Project Manager

• Lead complex, high-profile, or strategic customer implementation projects
• Develop comprehensive project management plans with detailed work breakdown structures
• Manage project scope, timeline, and resources with minimal supervision
• Build and maintain strong client relationships at multiple levels
• Identify, assess, and mitigate project risks through proactive management
• Lead cross-functional teams and coordinate activities across multiple workstreams
• Provide guidance and mentorship to junior project management staff
• Drive project governance and ensure adherence to methodology and standards
• Manage escalations and complex issue resolution
• Contribute to process improvement initiatives and best practices
• Facilitate complex client requirements gathering and solution alignment
• Ensure smooth transition to support at project completion
• Prepare and present executive-level project status reports
• Demonstrate advanced and consistent use of AI tools to manage complex projects more effectively, including risk identification, stakeholder reporting, and workstream coordination
• Actively share AI best practices, workflows, and lessons learned with Project Coordinators and Project Managers

Senior Project Manager

• Lead complex, high-profile, or strategic customer implementation projects
• Develop comprehensive project management plans with detailed work breakdown structures
• Manage project scope, timeline, and resources with minimal supervision
• Build and maintain strong client relationships at multiple levels
• Identify, assess, and mitigate project risks through proactive management
• Lead cross-functional teams and coordinate activities across multiple workstreams
• Provide guidance and mentorship to junior project management staff
• Drive project governance and ensure adherence to methodology and standards
• Manage escalations and complex issue resolution
• Contribute to process improvement initiatives and best practices
• Facilitate complex client requirements gathering and solution alignment
• Ensure smooth transition to support at project completion
• Prepare and present executive-level project status reports
• Demonstrate advanced and consistent use of AI tools to manage complex projects more effectively, including risk identification, stakeholder reporting, and workstream coordination
• Actively share AI best practices, workflows, and lessons learned with Project Coordinators and Project Managers
• Document and contribute proven AI-driven efficiency improvements to the PMO knowledge base
• Partner with the PMO Operations & AI Optimization Analyst to help validate and refine AI workflows based on real delivery experience