RG InfoTech (Recursive Global InfoTech Pvt. Ltd.)

IT Operation Manager

RG InfoTech (Recursive Global InfoTech Pvt. Ltd.)

full-time

Posted on:

Location Type: Hybrid

Location: Tokyo • Japan

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Tech Stack

MacOS

About the role

  • Manage full lifecycles (creation, access control, closure) for core tools including Google Workspace, Slack, Microsoft 365, SmartHR, MoneyForward suite, and Zoom
  • Conduct monthly IT audits across all platforms to ensure compliance and security.
  • Act as the primary consultant for internal access issues, permissions, and tool integration requests.
  • Oversee the procurement and setup of MacBooks and iPhones using Apple Business Manager.
  • Manage device upgrades, repairs (Apple Store coordination), and secure data wiping for off-boarding members.
  • Maintain office network and VPN, monitors, and peripherals.
  • Manage corporate SIM card contracts (Docomo/Softbank) and eSIM troubleshooting.
  • Lead company-wide IT security initiatives and policy enforcement.
  • Lead the project to migrate our device management from Kandji to Simple MDM.
  • Design and implement a scalable asset management system to replace our current Notion database.

Requirements

  • Professional proficiency in English
  • Conversational Japanese
  • Proven experience in IT Operations or System Administration
  • Expertise in macOS environments and Mobile Device Management (MDM) workflows
  • Experience administering SaaS suites (Google Workspace, Slack, SmartHR, etc.)
  • Basic knowledge of office networking (Wi-Fi, Routers) and IT security best practices.
  • Strong organizational skills to manage hardware inventory and audits.
Benefits
  • Health insurance
  • Annual health checkups
  • Employee’s welfare pension
  • Accident and unemployment insurance
  • Paid parental leave
  • Caregiving leave
  • Babysitter voucher program
  • Team-building allowances
  • Skill development and language learning support
  • Relocation assistance
  • Visa application support
  • Commuting allowance
  • Referral bonus
  • Employee invention profit share program
  • Stock option plan for eligible roles
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT OperationsSystem AdministrationmacOSMobile Device ManagementSaaS administrationoffice networkingIT security best practicesasset managementdevice managementdata wiping
Soft Skills
organizational skillsconsultingcommunication