Reworld Waste

Client Services Representative

• Supervise, coach, and develop a team of Technical Service Specialists, providing guidance on technical, regulatory, and customer service matters.
• Assign and monitor workload to ensure timely processing of waste profiles, customer inquiries, and service requests.
• Conduct regular performance reviews, provide feedback, and support professional development.
• Foster a collaborative, accountable, and customer-focused team culture.
• Ensure high-quality, timely responses to customer inquiries, pricing requests, and technical questions.
• Partner with Sales to support business growth and customer retention through superior service delivery.
• Review and approve waste profiles, pricing requests, and documentation prior to submission.
• Act as an escalation point for complex customer issues, coordinating resolution with Sales, Operations, and Compliance.
• Provide oversight to ensure all waste is accurately profiled, classified, and managed according to EPA, DOT, and RCRA regulations.
• Verify that documentation (SDSs, manifests, lab results) meets regulatory and facility requirements.
• Ensure all team members adhere to internal procedures and maintain audit-ready records.
• Stay current on industry regulations, facility capabilities, and emerging waste management technologies.
• Collaborate with Operations, Dispatch, and Logistics to ensure seamless scheduling and waste shipment coordination.
• Monitor throughput and turnaround times to maintain service-level expectations.
• Identify workflow inefficiencies and recommend process improvements.
• Support billing and revenue integrity by ensuring accurate and timely completion of service documentation.
• Track and report on key metrics (profile approval timelines, customer satisfaction, volume growth, etc.).
• Identify trends, recurring issues, and areas for improvement in service delivery or technical processes.
• Lead or participate in cross-functional initiatives aimed at enhancing customer experience and compliance performance.
• Support internal and external audits related to technical and customer documentation.

Senior Manager, Client Services

Procurement

• Lead the integration of MPF procurement into the enterprise model
• Ensure regions and functions consistently follow approved sourcing, contracting, and PO issuance requirements
• Translate corporate policy into clear, executable regional expectations
• Work with Regional Procurement and Regional Operations to embed corporate procurement policy into operational planning
• Drive procurement savings through compliant sourcing and contracting practices
• Drive adoption of S2P tools (e.g., Jaggaer) as the system of record supporting Corporate Procurement Policy and SOX controls

Director, MPF Procurement – Integration

Compliance

• Support the Senior Transportation Compliance Manager with DOT Compliance.
• Manage federal, state, and local transporter permitting and tax filings.
• Maintain digital records for regulatory items.
• Maintain truck and trailer registration and titling.
• Provide Samsara administrative assistance and training as needed.
• Communicate regularly with Transportation and Facility managers on transportation permits and asset registration.
• Review compliance regulations and complete updates to internal SOPs.

Transportation Compliance Coordinator

Director

• Develop, manage, and oversee merchant activities for company‑related assets within the Long Island, NY market area.
• Support additional Market Area Directors as needed to maximize revenue opportunities across other market regions.
• Create and execute market‑area strategies to optimize asset-value generation and overall commercial performance.
• Coordinate community engagement activities and manage external interactions associated with the market area.
• Collaborate closely with operational, financial, legal, and business development teams to ensure alignment and effective execution of commercial initiatives.
• Apply strong interpersonal, communication, and negotiation skills to influence cross‑functional decision‑making and manage complex stakeholder relationships.
• Maintain a deep working knowledge of waste markets, industry participants, and market dynamics, gained through direct field experience.
• Lead market strategy development, competitive analysis, financial budgeting, forecasting, and proforma modeling.
• Manage profit and loss responsibilities for assigned assets or business segments.
• Oversee complex contract management activities, including negotiation, execution, and renewal of agreements.
• Lead municipal contracting initiatives by evaluating opportunities, coordinating multidisciplinary bid responses, and participating in negotiations.
• Manage and grow relationships with senior municipal and commercial clients, ensuring high‑quality customer engagement and contract performance.
• Apply strong commercial business acumen to support strategic growth, pricing, and market positioning.
• Demonstrate supervisory‑level management skills through effective leadership, planning, financial oversight, and operational coordination.

Market Area Director

Sales

• Lead the growth of all Lines of Business – Lead a team as well as identify and develop business opportunities to grow.
• Execute on our Full Potential Plan initiatives.
• Will actively communicate sales activities and pipeline opportunities and drive CRM/NetSuite proficiencies.
• Will follow established protocols regarding contracts, credit, pricing, procedures, and documentation.
• Drive profitable revenue growth.
• Execute on pricing strategy.
• Execute on overall sales plans and strategy.
• Communicate with Commercial and Senior Leadership team.
• Roll up your sleeves and do what is necessary for the customer and business.
• Will perform other duties as required.

Regional Sales Director

• Identify and develop new business opportunities to grow non-hazardous industrial waste revenues for Reworld.
• Acquire new business in a blended hunter role.
• Develop and nurture current customer relationships to manage and expand the book of business and minimize customer defection and/or churn.
• Input, communicate, and oversee the monthly forecast and annual budget process for assigned facilities, direct accounts, and third-party environmental service companies.
• Follow established contracts, credit, pricing, procedures, and documentation protocols.
• Other duties as assigned.

Solutions Sales Manager

Manager

• Oversight responsibility for work assignment and performance for Area Planners, scheduler and/or project managers.
• Facility maintenance manager performance development and mentoring.
• Implement corporate initiatives/training across assigned assets and establish regional best practices for, assure conformance to Corporate maintenance standards.
• Coordinating with facility teams and area managers to complete outage readiness index requirements as well as developing a long term maintenance plan.
• Auditing facilities to ensure compliance with corporate maintenance standards.
• Provide technical support and review of annual outage work identification, scope development, and detailed planning activities.
• Collaborate with plant maintenance managers to review and critique contractor bid packages/proposals to ensure maintenance excellence standards are built into all planned outage work.
• Oversee, audit, and provide coaching for outage execution to meet work management standards using industry best practices and corporate maintenance standards.
• Leverage interplant cooperation identifying and developing key personnel to support active outages within region.
• Participate in contractor selection, development, and performance evaluation.
• Utilize SME feedback to assist in the future planning of all LTMP work.

Area Maintenance Manager

• Ensure regulatory compliance and implement environmental management systems
• Review and interpret continuous emissions monitoring system (CEMS) data
• Collect samples for analysis as required by environmental permits
• Prepare and file reports required by environmental permits
• Liaison with environmental regulators for audits and inspections
• Perform facility inspections to ensure permit compliance
• Maintain compliance with Reworld internal environmental standards
• Develop and complete environmental improvement projects
• Provide training and technical assistance to facility employees

Environmental Compliance Specialist

Business Development Rep

• Assesses moderately complex environmental risks, opportunities, and potential impacts on stakeholder priorities, or strategy.
• Develops workable strategies to mitigate/eliminate compliance risks and provides recommendations to Director and/or business partners as required.
• Actively advances sustainability efforts through frequent benchmarking both internally and externally to identify best practices, consistent with and in support of the Environmental and Sustainability strategy, to be applied effectively throughout the organization.
• Supports internal communication strategy that builds and maintains awareness of Environmental and Sustainability values, strategies, and performance; develops talent; and recognizes high performance.
• Supports leaders to promote proactive workplace Environmental and Sustainability practices.
• Analyze new and complex business projects against current and anticipated future regulatory requirements and provide practical, workable solutions to the business.
• Work with sites to ensure compliance by providing interpretations and guidance, assisting with the preparation of and ongoing maintenance of environmental licenses and permits, providing review and feedback regarding non-routine environmental reporting and communications, and conducting site audits and compliance reviews.
• Keep up-to-date with regulatory activities and environmental issues and provide input on proposed laws and regulations affecting the Company and provide compliance updates and training to site personnel.
• Maintains and continuously improves environmental results by supporting a culture of open idea exchange and lean mindset.
• Provides operational/tactical leadership to complex Environmental audit, inspection and risk assessment processes.
• Using full knowledge of Environmental practices and standards, reviews, analyzes and interprets audit results, to confirm Environmental standards are met
• Provide leadership and guidance concerning sustainability programs in a fast paced, cross functional and highly collaborative environment.
• Prioritize initiatives and resources to maximize effectiveness.

Manager, Environmental – Business Development

Engineer

• Audit daily plant performance efficiencies and KPIs; advise facility management of deviations from specified operating settings
• Prepare performance data and reports and lead weekly production meetings to review plant performance and discuss improvement and recovery plans
• Develop and manage the Facility Production Action Items list
• Work closely with Regional Engineering/Operations and Corporate Process Engineering teams
• Modify and tune combustion and process controls to improve plant stability, production, and environmental performance
• Review all proposed changes with Regional Engineering/Operations prior to implementation
• Collaborate with Regional Engineering/Operations and the Productivity group to ensure all plant performance goals are achieved
• Stay aligned with recommendations from Boiler Condition Assessment Reports prepared by the Boiler Reliability Group and updated after each major outage
• Identify and investigate issues related to combustion or process performance
• Challenge facility and system performance using engineering resources, operating history, and industry standards and best practices
• Present technical challenges and recommendations to facility management in a clear, constructive manner that supports operating requirements
• Coordinate and prioritize internal and external resources (including third-party services when needed) to guide technical progress and ensure adherence to Reworld’s O&M philosophy
• Coordinate the review and approval of all physical changes to the facility
• Manage projects through all phases, including conceptual design, detailed design, equipment and construction specifications, contractor selection, and construction management
• Occasionally support engineering projects at other facilities within the region by replicating proven solutions and best practices