Fulfillment Manager
REVOLVE
full-time
Posted on:
Location Type: Office
Location: Cerritos • California • United States
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Salary
💰 $25 - $30 per hour
About the role
- To support the business objectives by managing a team to fulfill the necessary processing (i.e. returns, receiving, picking, packing, shipping) of items within the expected timeframe in an accurate and efficient way.
- Coordinate personal and resources to plan the workflow and capacity of the team
- Responsible for staffing (hiring and training/coaching) of the team
- Accountable for weekly reporting on both team and individual metrics (i.e. UPH, overtime, errors)
- Work with HR to address any and all employee related concerns and issues
- Communicate with other teams to manage resources and provide interdepartmental solutions
- Participate in ongoing process improvements studies
- Develop and update standard operating procedures for departmental processes
- Manage team’s assigned schedules and make time clock adjustments
- Provide annual evaluations on team members
Requirements
- Excellent communication and interpersonal skills
- Minimum of 2 years of experience in warehouse and leading a large group
- Computer literate in Excel, Word and email.
- Experience with a WMS system
- Must work weekends
- Bilingual is a must (Spanish & English)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
warehouse managementteam managementstaffingtrainingcoachingreportingprocess improvementstandard operating procedurestime clock adjustmentsmetrics analysis
Soft Skills
communicationinterpersonal skillsleadershiporganizational skillsproblem-solvingteam coordinationemployee relationsadaptabilitytime managementbilingual communication