RetailNext

Account Executive

• Own targeted outbound outreach to identify, qualify, and book meetings with new prospects across Germany and Italy
• Research target accounts and build prioritized prospect lists aligned to regional growth goals
• Follow up relentlessly on inbound and marketing-generated leads to keep the top of the funnel healthy
• Track outreach activity, conversion, and pipeline contribution against clear targets
• Support the regional sales team and the Head of EMEA on day-to-day commercial activity — preparing materials, tracking follow-ups, and keeping deals moving toward close
• Help prepare proposals, quotes, and customer-facing presentations for the German markets
• Keep CRM records and pipeline data accurate and up to date
• Coordinate logistics for customer meetings, demos, and regional sales activity
• Support relationships with existing EMEA customers, surfacing renewal and expansion signals and helping the sales team act on them
• Coordinate joint activity with regional partners and keep those relationships running smoothly
• Support regional marketing efforts — events, campaigns, and localized content for the German markets
• Help coordinate RetailNext's presence at regional trade shows and customer events
• Feed on-the-ground insight back to the marketing team on what resonates in-region

Associate Account Director

Project Manager

• Support Project Managers on Named Account customers and large-scale rollouts, keeping complex deployments on schedule
• Attend project meetings and customer calls, capture detailed notes, and distribute clear summaries to all stakeholders
• Maintain project documentation across all RetailNext platforms with consistent accuracy
• Track milestones, deadlines, and deliverables across multiple concurrent deployments
• Prepare status reports, dashboards, and project summaries for internal teams and external stakeholders
• Generate accurate project quotes for large-scale deployments using established pricing models and customer-specific requirements
• Process bulk upload requests for multi-store Named Account rollouts, ensuring data accuracy and completeness
• Coordinate vendor communications, scheduling, and logistics for complex deployments
• Process hardware return requests and coordinate RMA activities with the Operations team
• Coordinate shipping schedules, delivery confirmations, and logistics tracking for high-volume projects
• Maintain accurate data in SmartOps and keep project tracking systems current
• Coordinate with Implementation Engineers on technical requirements and specifications
• Flex support across the PMO team as workloads shift — any PM running a high-volume or strategic deployment may call on you
• Identify workflow inefficiencies and bring concrete suggestions for how to fix them
• Create documentation and best practice guides based on hands-on coordination experience
• Support new team member onboarding and training program development
• Meet PMO KPIs and uphold SLAs around documentation accuracy, quote processing timeframes, and internal coordination standards

Associate Account Director

Project Coordinator