Commercial Lines Account Manager

ReSource Pro

full-time

Posted on: 9/25/2025

Origin: • 🇺🇸 United States

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💰 $53,779 - $91,291 per year

Mid-LevelSenior

About the role

Serve as the main point of contact and technical expert on a client book of business
Manage large books of business for commercial lines insurance clients
Renew existing policies, bind new business leads, and round out accounts to increase overall revenue
Drive customer retention and market additional lines of coverage to grow business and properly insure risks
Evaluate carrier relationships, commercial insurance products, and market placement
Provide quality and timely service to customers and clients
Research, provide recommendations and implement ReSource Pro solutions for clients
Work in a variety of Agency Management Systems to complete tasks
Lead day-to-day customer interactions and train junior team members on customer interactions
Use subject matter expertise to consult with customers and advise colleagues
Gather information about client needs and insurance solutions and collaborate with coworkers and supervisors to meet client needs and contribute to internal team goals

Bachelor's degree in Insurance, Risk Management, or related field or equivalent experience
3-7 years Property and Casualty insurance experience or related coverage experience in a retail agency or service center
Active Resident Property and Casualty insurance license required (state licensure; provide NPN and state in application)
Must reside within the United States (all remote positions are based in the United States)
Located in Pacific time zone to accommodate client
Microsoft Office Proficiency - Excel required
Experience working in Agency Management System required
Industry designations preferred such as CPCU, CIC, CISR, ARM
Ability to adapt and succeed within a team-oriented environment
Excellent problem-solving and customer service skills