Account Manager

• Serve as the main point of contact and technical expert on a client book of business
• Manage large books of business for commercial lines insurance clients
• Renew existing policies, bind new business leads, and round out accounts to increase overall revenue
• Drive customer retention and market additional lines of coverage to grow business and properly insure risks
• Evaluate carrier relationships, commercial insurance products, and market placement
• Provide quality and timely service to customers and clients
• Research, provide recommendations and implement ReSource Pro solutions for clients
• Work in a variety of Agency Management Systems to complete tasks
• Lead day-to-day customer interactions and train junior team members on customer interactions
• Use subject matter expertise to consult with customers and advise colleagues
• Gather information about client needs and insurance solutions and collaborate with coworkers and supervisors to meet client needs and contribute to internal team goals

Commercial Lines Account Manager

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