Provide FCRM research, evaluation, operational, reporting and/or analytical support in oversight, advisory services and control function to business (FCRM) partners
Co-ordinate requests to and from business (FCRM) partners
Assist in the preparation of summaries, communications, reports and presentations for management, regulators, and other internal and external stakeholders
Recommend responses to enterprise FCRM Program questions and immediately escalate any sensitive issues according to departmental procedures
Analyze data and draw conclusions to meet program health reporting requirements
Analyze emerging trends pertaining to regulatory changes, reporting or other departmental functions and provide recommendations to enhance or rectify FCRM-related gaps, issues and enhancements
Proactively identify matters requiring additional review, escalation, and liaise with appropriate staff to resolve, as appropriate
Coordinate tracking and reporting of FCRM function initiatives and programs
Prioritize and manage own workload to meet SLA requirements for service and productivity; maintain confidentiality and escalate non-standard/high-risk transactions as necessary
Participate in team knowledge transfer, training, and contribute to a culture of risk management and control
Requirements
Undergraduate degree or equivalent work experience
3+ years experience
Bachelor’s degree in Business, Finance, Law, Criminal Justice, or related field (preferred)
Advanced certifications such as CAMS, or equivalent (strongly preferred)
3+ years of experience in KYC, EDD, or AML within a financial institution
Demonstrated expertise in high-risk customer reviews and regulatory compliance
Strong analytical, problem-solving, and decision-making skills
Excellent written and verbal communication skills
Proficiency in AML software and tools, as well as Microsoft Office Suite
Ability to exercise discretion and independent judgment in assessing and managing risks
Ability to manage multiple high-priority tasks and deliver results under tight deadlines