Resonate

HR Coordinator

Resonate

full-time

Posted on:

Location Type: Hybrid

Location: Derby • United Kingdom

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About the role

  • Deliver operational HR support across the full employee lifecycle, ensuring people processes are applied consistently, fairly, and in line with policy and employment legislation.
  • Partner with managers to coordinate people activities such as onboarding, role changes, probation outcomes, and exits, ensuring timely and well-managed outcomes.
  • Draft and manage employment documentation, exercising judgement to ensure accuracy, compliance, and alignment with organisational standards.
  • Maintain oversight of employee data and records, ensuring HR systems accurately reflect workforce changes and support effective decision-making.
  • Coordinate end-to-end recruitment administration, including job adverts, candidate correspondence, interview scheduling, and offer processing.
  • Liaise with hiring managers, candidates, and external suppliers to ensure a professional and efficient recruitment process.
  • Manage pre-employment checks and support onboarding activities to ensure a smooth transition for new starters.
  • Act as the first point of contact for routine HR queries from employees and managers.
  • Provide clear guidance on HR policies, procedures, and standard people processes, escalating complex or sensitive issues as appropriate.
  • Support managers with consistent application of HR processes across the organisation.
  • Maintain HR systems and trackers, ensuring accuracy, consistency, and timely updates.
  • Produce standard HR reports and metrics such as headcount, turnover, absence, and recruitment activity.
  • Support audits, data validation, and continuous improvement of HR information and processes.
  • Support the implementation and administration of HR policies and procedures.
  • Track mandatory training, right-to-work checks, probation reviews, and other compliance activities.
  • Ensure HR processes align with employment legislation and internal governance requirements.
  • Identify opportunities to improve HR processes, documentation, and employee experience.
  • Support HR initiatives and projects such as engagement surveys, policy reviews, system changes, or organisational development activities.
  • Work collaboratively across the business to support people-related objectives.

Requirements

  • Demonstrable experience in a coordination, operations, or professional support role, with responsibility for managing processes, documentation, and multiple stakeholders.
  • Evidence of working in a role requiring strong organisation, prioritisation, and attention to detail, particularly where accuracy and deadlines are critical.
  • Ability to quickly learn and apply policies, procedures, and systems within a regulated or structured environment.
  • Strong interpersonal and communication skills, with the confidence to work with employees and managers at all levels.
  • High levels of professionalism and discretion when handling sensitive or confidential information.
  • Strong IT literacy, including experience using systems to manage data and Microsoft Office applications (Word, Excel, Outlook).
  • A proactive, adaptable approach with the ability to manage competing priorities in a fast-paced environment.
  • Experience coordinating recruitment, onboarding, or similar end-to-end processes in any professional setting.
  • Exposure to people-related, compliance, or governance-driven processes (e.g. training administration, case coordination, audits, or reporting).
  • An interest in developing a career in HR or People Operations, with a willingness to learn and build technical HR knowledge.
  • CIPD Level 3 or working towards
Benefits
  • A meaningful role in a growing rail technology business with real industry impact
  • Hybrid working
  • 27 days annual leave in addition to public holidays
  • 3 “privilege days” scheduled between Christmas/New Year
  • Pension plan with matched contributions from 5%-8%
  • Private Healthcare that covers you and your immediate dependents
  • Group Income Protection cover
  • Life Assurance
  • Enhanced maternity, paternity, and adoption policies

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
recruitment administrationonboarding coordinationemployment documentation managementdata managementHR reportingcompliance trackingauditingprocess improvementemployee lifecycle managementHR systems maintenance
Soft skills
organizationprioritizationattention to detailinterpersonal skillscommunication skillsprofessionalismdiscretionadaptabilityproactivitycollaboration
Certifications
CIPD Level 3